NHTSA ID Number: 10980316
Incident Date: 2017-04-14
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: COBALT
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 1G1AZ54FX57
Vehicle Mileage At Failure: 107900
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: ST LOUIS, MO
Summary of Complaint
4/14/17 VEHICLE SVC-IGNITION RECALL 14113 LOCK CYLINDER & KEY 13454 IGNITION SWITCH THE VEHICLE WAS PERFORMING WELL PRIOR TO THE RECALL SERVICE BUT NOW IT APPEARED THAT THE IGNITION WAS "STIFF' TO OPERATE FOLLOWING THE REPAIR & THE KEY SEEMED TO PERIODICALLY HANG UP WHEN INSERTED. THERE WAS A RANDOM HESITATION WHEN MAKING A U TURN-AS IF THE CAR BRIEFLY STALLED OUT- NO POWER, UPON TURNING THE WHEEL. EVE OF 4/21/17, AFTER BEING DRIVEN & PARKED ON A CITY STREET FOR ABOUT AN HR, THE VEHICLE WOULD NOT START ALTHOUGH THERE WAS FULL BATTERY POWER. THE VEHICLE WAS SECURED & LEFT TO SIT. MORN OF 4/22/17 SVC CTR WAS NOTIFIED. VEHICLE STILL WOULDN'T START, BUT, UPON INSERTION OF THE KEY & INITIAL CRANK, THE CAR BEGAN EXPERIENCING SUDDEN RANDOM CLICKS OF THE IGNITION SWITCH, DOOR LOCKS ENGAGING, DASHBOARD PANEL FLASHING. UPON REMOVING THE KEY & REINSERTING IT, THE KEY APPEARED TO HAVE DEPROGRAMMED & THE ANTI THEFT LIGHT WAS ACTIVATED. THE KEY WAS REMOVED & THE CAR SECURED. LATER, ATTEMPT TO ENGAGE THE IGNITION USING THE SECOND NEW KEY & WAS UNSUCCESSFUL-THE KEY WOULD NOT TURN TO OFF POSITION BUT LOCKED IN ACC MODE POSITION. LATER, THE VEHICLE WAS TOWED PER DEALER AUTH. THE TOW TRUCK OPERATOR NOTED THAT THE CAR BATTERY APPEARED TO HAVE DRAINED BY THEIR ARRIVAL, THE KEY WOULD NOT DISENGAGE FROM THE IGNITION & THE CAR WOULD NOT COME OUT OF PARK. 4/24/17 SERVICE FOUND CODES P0604 & P0606 CONTROL MODULE RAM FAILURE + INTERNAL CONTROLLER FAILURE- DEALER COURTESY PERFORMED REPROGRAMMING, THEFT RELEARN & CRANK VARIATION LEARN. THE VEHICLE APPEARED TO BE OPERATING NORMAL AFTER REPROGRAMMING & WAS SET FOR CUSTOMER PICKUP. THE DEALER SVC CTR RECOMMENDS REPLACEMENT OF THE ECM IF IT REOCCURS. THERE APPEARS TO BE OTHER VEHICLE OWNERS THAT HAVE EXPERIENCED THIS ECM FAILURE AFTER HAVING RECALL SVC. CONTACTED CHEVY CUST ASSIST CTR & INITIATED A CASE RECORD. CASE PENDING.
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Complaint 10980316 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2017-04-14
(YYYY-MM-DD)
Date Added To File: 2017-04-24
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2017-04-24
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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