NHTSA ID Number: 10948941
Incident Date: 2017-02-01
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2015
9999 If Unknown Or N/A
Vehicle Identification Number: 1FTEW1EGXFF
Vehicle Mileage At Failure: 12500
Vehicle Speed: 1
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: HANCOCK, NY
Summary of Complaint
ON FEBRUARY 17, 2016 I EXPERIENCED TOTAL BRAKE LOSS OF MY 2015 F-150. THE BRAKE LOSS OCCURRED AT LOW SPEED, LESS THAN 10MPH. I HAD TO FRANTICALLY PUMP THE BRAKES TO STOP ON A FLAT LEVEL SURFACE. WHERE THE BRAKE LOSS OCCURRED THERE WAS NO SNOW OR ICE. I TOOK THE VEHICLE TO THE FORD DEALER AND THEY SAID THEY COULD NOT FIND ANY ISSUES. NO WARNING LIGHTS TURNED ON. THE VEHICLE BRAKES FUNCTIONED NORMALLY UNTIL TODAY WHEN I AGAIN EXPERIENCED TOTAL LOSS OF BRAKES! AGAIN IT WAS AT LOW SPEED, THIS TIME ON A STEEP GRADE WITH MINOR SNOW ACCUMULATION. THE ANTI LOCK BRAKES DID NOT ACTIVATE AND THE BRAKE PEDAL WENT TO THE FLOOR. I WAS BARELY ABLE TO STOP THE VEHICLE WHEN I REACHED A LEVEL SURFACE. AS OF TODAY THE BRAKE PEDAL CONTINUES TO GO TO THE FLOOR. THE VEHICLE BRAKES SEEM TO FUNCTION OK AT HIGH SPEEDS, HOWEVER WHILE PARKED AT A STOP LIGHT THE PEDAL CONTINUES TO DEPRESS. I CALLED FORD BECAUSE I AM VERY CONCERNED ABOUT WHAT IS HAPPENING., HOWEVER THEY DO NOT SEEM TO TAKE THE COMPLAINT SERIOUSLY. I ASKED THEM TO TOW THE VEHICLE TO A DEALERSHIP BECAUSE IT'S UNDER WARRANTY AND I ALSO HAVE ROADSIDE ASSISTANCE AND AN EXTENDED WARRANTY. I WAS TOLD BY FORD THAT THEY COULD NOT TOW IT UNTIL NEXT WEDNESDAY. I FINALLY ENDED UP DRIVING AN UNSAFE VEHICLE OVER 45 MILES TO A DEALERSHIP. THE VEHICLE WILL BE LOOKED AT TOMORROW, HOPEFULLY!!! THIS IS A DANGEROUS SITUATION THAT HAS HAPPENED TWICE, AND I FEEL FORD IS SWEEPING IT UNDER THE RUG. PLEASE LOOK INTO THIS BEFORE SOMEONE NEEDLESSLY DIES. THANK YOU! *TR
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Complaint 10948941 Documents
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- Mixes well with conventional fluids
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- Provides an extra margin of safety in extreme braking...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2017-02-01
(YYYY-MM-DD)
Date Added To File: 2017-02-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2017-02-01
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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