NHTSA ID Number: 10934868
Incident Date: 2016-12-05
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: TACOMA
Model Year: 2000
9999 If Unknown Or N/A
Vehicle Identification Number: 4TAWN72N1YZ
Vehicle Mileage At Failure: 132000
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: GARDEN PRAIRIE, IL
Summary of Complaint
ON 12/05 I NOTICED SOMETHING HANGING FROM UNDERNEATH MY 2000 TOYOTA TACOMA PICK UP TRUCK. WHEN I GOT DOWN TO PULL IT OUT, I REALIZED IT WAS RUST FROM MY FRAME, THAT HAS COMPLETELY RUSTED THROUGH. I CALLED TOYOTA CONSUMER SERVICES, SPOKE TO A GENTLEMAN WHO WAS VERY RUDE, TELLING ME THAT I HAD MISSED THE WARRANTY EXTENSION TIME LIMIT AND BECAUSE I DIDN'T REGISTER MY NEW ADDRESS WITH THEM, THEY WOULDN'T DO ANYTHING. FIRST, THE TRUCK WAS PAID FOR WHEN I MOVED. SECOND, IT IS UP TO THEM TO NOTIFY ME AND THIS CAN BE DONE VIA THE REGISTRY OF MOTOR VEHICLES, AS HAS BEEN DONE IN THE PAST WITH ANOTHER OF OUR PAID FOR VEHICLES. THIRD, I NEVER RECEIVED A NOTICE THAT STATED MY WARRANTY WAS EXTENDED DO TO RUSTED FRAMES FOR 1995-2004 TACOMA'S. TOYOTA RECALLED OVER 700,000 TRUCKS, SO CLEARLY THEY ARE AWARE OF THE ISSUE. THERE ARE HUNDREDS OF COMPLAINTS ON LINE AND VIDEOS ON YOUTUBE ABOUT THIS.THIS TRUCK IN IN GREAT SHAPE AND I PLANNED ON USING IT FOR AT LEAST ANOTHER 100K MILES. IT HAS BEEN MAINTAINED WELL AND RIDES GREAT. THIS IS THE 11TH AND LAST TOYOTA, I HAVE OWNED. I AM APPALLED AND AMAZED THAT TOYOTA WILL NOT TAKE CARE OF THIS SAFETY ISSUE BECAUSE OF THE AGE OF A VEHICLE.
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Complaint 10934868 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2016-12-05
(YYYY-MM-DD)
Date Added To File: 2016-12-12
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-12-12
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STRUCTURE:BODY
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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