NHTSA ID Number: 10899441
Incident Date: 2016-08-15
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: CHARGER
Model Year: 2011
9999 If Unknown Or N/A
Vehicle Identification Number: 2B3CL5CT2BH
Vehicle Mileage At Failure: 79000
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: MIAMI, FL
Summary of Complaint
WHEN LEAVING MY HOUSE ONE DAY MY RADIO CUT OFF WITHIN 1 MINUTE OF THE CAR BEING STARTED. I PULLED OVER, TURNED THE CAR OFF AND THEN TURNED THE CAR BACK ON AND ALL SOUND WENT OUT AGAIN WITHIN 1 MINUTE. I RODE MY WHOLE TRIP WITH NO SOUND. UPON ARRIVING TO MY DESTINATION I NOTICED MY CAR WAS IN BATTERY SAVER MODE (A MODE THAT I HAVE NEVER SEEN). MY BATTERY HAS BEEN BAD BEFORE AND I NEVER RECEIVED THIS MESSAGE. WITHIN A WEEK MY CAR WOULD NOT EVEN START AND HAD NO ELECTRICAL POWER. I ATTEMPTED TO DO RESEARCH ON THE BATTERY SAVER MODE AND FOUND OUT THAT THIS ISSUE WITH MY CHARGER IS ACTUALLY A COMMON ISSUE AND WAS A RECALL FOR THE V6 CHARGERS BUT NOT THE V8S. THE ISSUE IS THE ALTERNATOR AND I AM TRULY UPSET THAT THE MANUFACTURER HAS NOT CREATED A RECALL TO FIX THIS ISSUE. I HAVE HAD SEVERAL HONDA'S AND TOYOTA'S AND NEVER HAD AN ALTERNATOR ISSUE. THIS IS PATHETIC AND GOES TO SHOW HOW DODGE/CHRYSLER VALUES THEIR CUSTOMERS. I CAN HONESTLY SAY THAT THIS WILL PROBABLY BE MY LAST DODGE VEHICLE IF THE MANUFACTURER DOES NOT SOLVE THIS ISSUE.
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Complaint 10899441 Documents
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2016-08-15
(YYYY-MM-DD)
Date Added To File: 2016-08-30
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-08-30
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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