NHTSA ID Number: 10898745
Incident Date: 2016-06-19
Manufacturer's Name: BMW
of North America, LLC
Vehicle/Equipment Make: BMW
Vehicle/Equipment Model: 428I
Model Year: 2014
9999 If Unknown Or N/A
Vehicle Identification Number: WBA3N7C5XEF
Vehicle Mileage At Failure: 5200
Vehicle Speed: 10
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: DENNIS, MA
Summary of Complaint
ON JUNE 19TH 2016 I WAS DRIVING MY 2014 BMW428I WITH 5200 MILES ON THE ODOMETER. AS I APPROACHED A RED LIGHT SIGNAL I BEGAN TO APPLY THE BRAKES SLOWING TO 5-10 MPH.INSTEAD OF COMING TO A STOP THE VEHICLE BECAME ENERGIZED AND BEGAN SURGING FORWARD. I APPLIED AS MUCH PRESSURE AS POSSIBLE TO THE BRAKE PEDAL BUT TO NO AVAIL AS THE VEHICLE CONTINUED ITS SURGE FORWARD UNTIL IT STRUCK THE STOPPED VEHICLE AHEAD OF ME. LUCKILY NO DAMAGES, NO INJURIES ON MONDAY JUNE 20TH I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME THAT THEY WOULD "CHECK IT OUT". LATER THAT DAY THEY CALLED AND SAID THE VEHICLE WAS IN PERFECT CONDITION. A FEW MINUTES LATER I RECEIVED A CALL FROM BMWNA ASKING ME FOR THE DETAILS OF THIS INCIDENT. THEY STATED THAT MY VEHICLE WAS TO REMAIN AT THE DEALERSHIP UNTIL A SPECIALIST COULD RUN MORE TESTS ON THE VEHICLE.HIS TEST RESULTS WOULD BE SENT TO BMWNA TO BE EVALUATED BY THE ENGINEERING GROUP. AS THE DAYS AND WEEKS WENT BY I SENT SEVERAL E-MAILS TO MY CASE WORKER AT BMWNA ASKING ABOUT THE STATUS OF MY IDLED VEHICLE STILL SITTING AT THE DEALERSHIP. SOME OF MY E-MAILS WERE IGNORED. FINALLY ON AUGUST 22ND 2016, TWO MONTHS LATER, BMWNA INFORMED ME BY E-MAIL THAT THE TEST RESULTS SHOWED NO DEFECTS AND NO MALFUNCTIONS HAD EVER OCCURRED. I HAVE SINCE LEARNED THAT MANY BMW MODELS EXPERIENCE BRAKE FAILURES. THIS IS A DANGEROUS SITUATION THAT BMW IS AWARE OF AS IT GOES BACK A NUMBER OF YEARS. HOWEVER THEY CHOOSE TO BE IN DENIAL PUTTING DRIVERS AND OTHERS AT RISK.
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Complaint 10898745 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2016-06-19
(YYYY-MM-DD)
Date Added To File: 2016-08-26
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-08-26
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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