NHTSA ID Number: 10893348
Incident Date: 2016-07-25
Manufacturer's Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SORENTO
Model Year: 2016
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure: 9000
Vehicle Speed: 20
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: OAKWOOD, GA
Summary of Complaint
MY WIFE HAD THE VEHICLE PARKED ON A SLIGHT SLOPE IN HER MOMS DRIVE WAY MAYBE A 10 DEGREE HILL. SHE PLACED THE VEHICLE IN PARK AND LEFT IT RUNNING WHILE MY DAUGHTER FINISHED A BIRTHDAY CARD SHE WAS MAKING IN THE BACK SEAT. MY WIFE STEPPED OUT OF THE VEHICLE TO GET SOME TISSUE PAPER OUT OF THE BACK WITH THE DRIVERS DOOR OPEN SHE PRESSED THE REAR DOOR /HATCH RELEASE OR OPEN BUTTON LOCATED ON THE DASH. SHE PRESSED THE BUTTON AT THAT MOMENT THE VEHICLE CAME OUT OF PARK AND WENT INTO REVERSE NEARLY RUNNING HER OVER SHE TRIED TO GET IN BUT THE VEHICLE TOOK OFF TO FAST SHE WAS KNOCKED OVER MY DAUGHTER WAS IN THE CAR ROLLING OUT OF CONTROL DOWN THE DRIVE WAY. THE VEHICLE FOLLOWED THE DRIVEWAY DOWN CROSSING THE MAIN ROAD ONLY DOING SOME LIGHT DAMAGE WHERE IT RAN OVER THE MAIL BOX AND STOPPED BY HITTING A TREE. WE CONTACTED KIA AND OUR INSURANCE. KIA OPENED A CASE #K3237787 AND THEN THEY HAVE NOT RESPONDED SINCE. WE TOOK THE VEHICLE TO THE DEALER WHERE IT WAS PURCHASED AND LEFT IT THERE. WE HAVE STILL NO ANSWERS WHAT THEY ARE PLANNING TO DO WITH THIS VEHICLE. THIS EVENT HAPPENED ON 7-25-2016. WE ARE REQUESTING SOME HELP DUE TO NOT HAVING A VEHICLE WE FEEL IS SAFE TO PARK AND NOT WORRYING ABOUT IT COMING OUT OF GEAR AND POTENTIALLY KILLING SOMEONE IN ITS PATH. WE ALSO WOULD LIKE TO HAVE OUR VEHICLE REPAIRED AND BACK TO DRIVE SINCE WE ARE PAYING FOR IT.
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Complaint 10893348 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2016-07-25
(YYYY-MM-DD)
Date Added To File: 2016-08-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-08-05
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STRUCTURE:BODY
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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