NHTSA ID Number: 10893335
Incident Date: 2016-05-25
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD![]()
Vehicle/Equipment Model: MUSTANG![]()
Model Year: 2010
9999 If Unknown Or N/A
Vehicle Identification Number: 19UUA56832A
Vehicle Mileage At Failure: 63000
Vehicle Speed: 40
Number Of Occurrences: 1
Was Vehicle Towed: Yes
Consumer Location: MACON, GA
Summary of Complaint
ON MAY 25TH, 2016 I WAS DRIVING MY 2010 FORD
MUSTANG
DOWN VINEVILLE AVENUE WHEN A CAR STOPPED IN FRONT OF ME AND MY CAR CAME CRASHING IN TO THEIRS, MY FRONT END OF MY VEHICLE WENT UNDER THE TAIL OF THEIR CAR, UPON IMPACT MY AIRBAGS DID NOT DEPLOY. ON THAT DAY I WAS GETTING ANOTHER CHANCE AT LIFE ,THANKFULLY I HAD MY SEAT BELT ON ,BECAUSE I COULD HAVE BEEN EASILY ANOTHER ADDITION ON THE LIST OF FATALITIES. I CONTACTED FORD
ABOUT MY AIR BAGS NOT DEPLOYING AND THEY HAD ME TO TAKE MY VEHICLE TO RIVERSIDE FORD
IN MACON GA FOR TESTING ON JULY 8TH. AFTER PERFORMING TWO TEST FORD
STILL COULDN'T FIGURE OUT WHY MY AIR BAGS DIDN'T DEPLOY . FORD
FINALLY DID ONE MORE TEST AND THEY CONCLUDED THAT THE AIR BAG SENSORS WENT UNDER THE VEHICLE AND MISSED ALL OF THE IMPACT OF THE ACCIDENT.BECAUSE OF HOW THE VEHICLE WAS MADE. I WAS BEYOND BLESSED TO HAVE NOT BEEN SEVERELY INJURED BUT WHAT IF THE NEXT PERSON ISN'T AS LUCKY AS I AM . I AM WRITING THIS VEHICLE COMPLAINT NOT ONLY FOR MY SELF BUT TO HOPEFULLY SAVE THE LIFE OF SOMEONE ELSE . THE MOTHER COMING HOME FORM WORK , THE YOUNG ADULT HEADED TO GRADUATION, HE OR SHE WHO HAVE BEEN DEPLOYED AND ON THE WAY HOME TO SEE HIS OR HER FAMILY ANY AND EVERYONE COULD BE AFFECTED BY THIS. I HOPE NO I AM BEGGING THAT YOU LOOK INTO THIS MATTER. THERE ARE OVER 400,MILLION DRIVERS LETS KEEP THEM SAFE . THANK YOU FOR YOUR TIME I WILL BE SENDING ALL OF MY DOCUMENTS(POLICE REPORT , PICTURES AND FORDS REPORT) VIA MAIL. *TR UPDATED 08/17/16*LJ UPDATED 09/18/2017*JS
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Complaint 10893335 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 1
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: Yes
Was Incident Reported To Police: Yes
Date Of Incident: 2016-05-25
(YYYY-MM-DD)
Date Added To File: 2016-08-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-08-05
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: AIR BAGS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat
:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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