NHTSA ID Number: 10875715
Incident Date: 2016-06-21
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: TUCSON
Model Year: 2016
9999 If Unknown Or N/A
Vehicle Identification Number: KM8J3CA25GU
Vehicle Mileage At Failure: 3930
Vehicle Speed: 45
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: HAWTHORNE, NJ
Summary of Complaint
AS I WAS RETURNING FROM LUNCH TO WORK ON A LOCAL HIGHWAY THE TRANSMISSION STARTED TO SLIP AND ACT ABNORMAL. FROM STOPPING AT STOP LIGHTS TO RUNNING THE VEHICLE AT THE POSTED SPEED LIMITS I FELT I WAS GOING TO CAUSE AN ACCIDENT BECAUSE THE CAR JUST ACCELERATED AND SLOWED DOWN. THE RPMS OF THE ENGINE INCREASED AND DECREASED DURING THIS TIME. I AM NOW, VERY CONCERNED WITH MY/MY FAMILY'S SAFETY AND OTHERS ON THE ROAD BECAUSE OF THIS. THIS NEEDS IMMEDIATE ATTENTION BECAUSE MY CAR HAS ONLY 4,000 MILES. THERE ARE OTHER PEOPLE IN THE HYUNDAI FORUMS THAT ARE COMPLAINING ABOUT THIS ISSUE, WHICH MAY NOT BE AFFECTING ALL VEHICLES BUT IT SHOULD BE A MAJOR CONCERN CONSIDERING THE ACCELARATION AND SLOWING DOWN ISSUES I EXPERIENCED TODAY. ONCE I GATHERED ENOUGH COURAGE TO CONTINUE DRIVING DESPITE THE ERROR MESSAGE AND CHECK ENGINE LIGHT (SEE PHOTOS ATTACHED OF ERROR MESSAGE AND CHECK ENGINE LIGHT) I IMMEDIATELY TOOK IT TO MY NEAREST HYUNDAI DEALER. SINCE I COULDN'T WAIT FOR MY CAR I HAD THE DEALER REPRESENTATIVE DROP ME OFF AT WORK. THE DEALER CALLED ME BACK ABOUT 1.5 HOUR LATER EXPLAING THAT THEY RESET THE COMPUTER (WHATEVER THAT MEANS). I PICKED UP MY TUCSON AND IT APPEARS THAT RESETTING THE COMPUTER DID CLEAR THE ERROR AND THE ISSUE BUT I AM EXTREMELY CONCERNED FOR MY LIFE THAT THIS WILL HAPPEN SOMEWHERE ON THE HIGHWAY SINCE MY NORMAL HOME TO WORK AND BACK ROUTE HAS HIGHWAYS.
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Complaint 10875715 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2016-06-21
(YYYY-MM-DD)
Date Added To File: 2016-06-21
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-06-21
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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