NHTSA ID Number: 10852920
Incident Date: 2015-10-12
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: SIERRA 2500
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 1GTHK24U57E
Vehicle Mileage At Failure: 17000
Vehicle Speed: 25
Number Of Occurrences: 2
Was Vehicle Towed: No
Consumer Location: NEW MILFORD, CT
Summary of Complaint
ON OCT. 12, 20115, WHILE DRIVING ON A STATE HIGHWAY TO THE GROCERY STORE, AS I WAS SLOWING DOWN FOR A RED LIGHT THE PASSENGER SIDE REAR BRAKE LINE RUPTURED. TO MAKE A LONG STORY SHORT, I PURCHASED A NEW BRAKE LINE AND REPLACED IT. I ALSO HAD TO REPLACE THE CALIPER BECAUSE OF CORROSION. DURING THE REPLACEMENT OF THE BRAKE LINE I INSPECTED THE OTHER BRAKE LINES. THEY WERE ALSO RUSTY. I CALLED MY SERVICE CENTER AND THEY TOLD ME IT'S A RESULT OF THE PRE-TREATMENT SOLUTION THEY SPRAY ON THE ROADS IN THE WINTER. ON JANUARY 11TH OF THIS YEAR, A SECOND BRAKE LINE RUPTURED WHEN A CAR PULLED OUT RIGHT IN FRONT OF ME ON THE SAME ROAD AS BEFORE. THIS TIME IT WAS THE BRAKE LINE THAT RUNS FROM THE MASTER CYLINDER TO THE ABS MODULE. I PURCHASED THIS 2007 GMC SIERRA 2500HD BRAND NEW IN NOV OF 07'. IT HAS 17,510 ORIGINAL MILES. I WASH THE UNDER CARRIAGE EVERY SPRING AS I HAVE ON ALL MY PREVIOUS VEHICLES. MY FIRST CHEV. PICKUP I HAD FOR 20 YEARS AND NEVER HAD A BRAKE LINE ISSUE!! WHEN I TALKED TO THE SERVICE MANAGER WHERE I HAVE MY VEHICLES SERVICED HE TOLD ME THEY ARE SEEING A LOT OF PICKUPS COMING IN WITH SIMILAR ISSUES. HE TOLD ME THAT THEY ARE INSTALLING THE NEW COPPER/ ZINC BRAKE LINES WHICH RESIST THE ROAD TREATMENTS. WHEN I ASKED IF THERE'S A CHARGE HE SAID FOR JUST REPLACING THE BRAKE LINES IT WOULD BE $1,500. BEING RETIRED ON A FIXED INCOME I CANNOT AFFORD ANYWHERE NEAR THAT MUCH! BEING THIS IS A SERIOUS SAFETY ISSUE I FEEL GMC SHOULD RECALL AND REPLACE THESE INFERIOR BRAKE LINES. I CALLED GM TO ASK FOR HELP. THEY TOLD ME THE ONLY THING THEY COULD DO IS, BEING A LOYAL CUSTOMER, THEY WOULD GIVE ME $2,000 OFF A NEW TRUCK IF I WANTED TO TRADE IT IN. MY RESPONSE: WHY WOULD I TRADE IN A TRUCK THAT'S BOUGHT AND PAID FOR WITH ONLY 17,510 MILES ON IT AND IN EXCELLENT CONDITION OTHERWISE FOR ANOTHER NEW TRUCK AND ANOTHER 6 YEARS OF PAYMENTS THAT WE CANNOT AFFORD! PLEASE HELP.
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Complaint 10852920 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2015-10-12
(YYYY-MM-DD)
Date Added To File: 2016-04-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-04-01
(YYYY-MM-DD)
Date Purchased: 2007-11-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 8
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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