NHTSA ID Number: 10851144
Incident Date: 2016-02-28
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: CAMRY
Model Year: 2016
9999 If Unknown Or N/A
Vehicle Identification Number: 4T4BF1FK3GR
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: HOUSTON, TX
Summary of Complaint
I PURCHASED A NEW 2016 CAMRY LE FROM MY LOCAL TOYOTA DEALERSHIP ON 02.21.2016. ON 02.29.2016, I RETURNED TO THE DEALERSHIP WITH THE PROBLEMS I WAS FACING WHILE DRIVING THIS CAR, PRIMARILY: SLOW-DRAGGING ACCELERATION ALONG WITH TRANSMISSION SHIFTING INSTABILITY. WHILE DRIVING TO DROP MY WIFE TO WORK ON THE MORNING OF 02.28.2016 I BEGAN NOTICING INCONSISTENCIES IN MY VEHICLE'S ACCELERATION. AS THE TRAFFIC LIGHT (EXITING MY SUBDIVISION) TURNED GREEN, I PRESSED THE GAS PEDAL AND IMMEDIATELY FELT HESITATION IN THE ACCELERATION ALONG WITH STIFFNESS IN THE STEERING WHEEL, GIVING THE CAR A HEAVY/DRAGGING FEELING (EVEN AFTER ATTEMPTING TO APPLY EXTRA PRESSURE ON THE GAS PEDAL). AFTER DRIVING IN THIS SLUGGISH CONDITION FOR ABOUT A QUARTER-MILE, I FELT A BOOST IN MY CAR'S ACCELERATION, CAUSING A SUDDEN INCREASE IN SPEED FORCING ME TO APPLY MY BRAKES TO REGAIN CONTROL OF MY CAR'S MOVEMENT. THROUGHOUT THE REMAINDER OF THE DAY I KEPT EXPERIENCING THIS FLUCTUATION IN ACCELERATION (BOOST/SLUGGISH) WITH NORMAL DRIVING FUNCTIONS RETURNING PERIODICALLY. THE FOLLOWING DAY I TOOK MY CAR IN TO THE DEALERSHIP TO BE CHECKED. ACCORDING TO THE SERVICE DEPARTMENT, "VEHICLE IS OPERATING AS DESIGNED"; WHEREAS, THE ABOVE MENTIONED COMPLAINT IS STILL ONGOING. MULTIPLE FAILED ATTEMPTS TO REACH A RESOLUTION THRU MANAGEMENT AND CUSTOMER RELATIONS AT THE DEALERSHIP THUS FAR HAVE FORCED ME TO CONTINUE TO DRIVE MY NEW CAR IN THIS CONDITION TO BE ABLE TO FULFILL PERSONAL/FAMILY REQUIREMENTS (AS THIS IS THE ONLY CAR I HAVE). THIS HAS BEEN CAUSING ME A GREAT DEAL OF STRESS AND MENTAL ANGUISH IN REGARDS TO MY NUMBER ONE CONCERN: "SAFETY". NOT ONLY DO I FEEL UNSAFE PUTTING MY LIFE AT RISK WHILE DRIVING THIS CAR, I ALSO FEEL UNCOMFORTABLE RISKING THE SAFETY OF MY FAMILY/PASSENGERS AND OTHER DRIVERS ON THE ROAD AROUND ME, AS THIS MECHANICAL DEFECT REMAINS PERSISTENT AND IS GRADUALLY WORSENING.
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Complaint 10851144 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2016-02-28
(YYYY-MM-DD)
Date Added To File: 2016-03-22
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-03-22
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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