NHTSA ID Number: 10826004
Incident Date: 2016-02-04
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: IMPALA
Model Year: 2008
9999 If Unknown Or N/A
Vehicle Identification Number: 2G1WT58KX81
Vehicle Mileage At Failure: 118000
Vehicle Speed: 35
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: MEMPHIS, TN
Summary of Complaint
I STARTED SEE A WARNING LIGHT ON IN MY CAR THAT READ "ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL" SO I SENT GM AN EMAIL REGARDING THIS AND MAYBE A MONTH OR SO LATER I RECEIVED A NOTICE THAT SAID THE GAS THROTTLE SENSOR WILL CAUSE THIS TO APPEAR WHEN IT IS BAD. THEY ADVISED IF I FELT THIS WAS THE PROBLEM I COULD TAKE IT TO A GM DEALER AND HAVE IT CHECK, BUT IF IT WASN'T THEY WOULD NOT COVER IT AND I WOULD BE RESPONSIBLE FOR THE COST OF THE DIAGNOSTICS TEST. I TOOK MY CAR AND TOOK MY CAR , ALONG WITH THE NOTICE TO SUNRISE PONTIAC ON 12/31/15. I WAS TOLD THAT I NEEDED A THERMOSTAT A GAS PRESSURE SENSOR. THE COST TO REPAIR THESE ITEMS WOULD RUN ME ALMOST $900 AND I COULD NOT AFFORD THAT T THIS TIME. I ASKED THE TECHNICIAN, WHICH COULD I GET AWAY WITH NOT FIXING RIGHT NOW AND HE SAID I NEEDED TO GO AHEAD AND REPLACE THE THERMOSTAT TO GET THE CHECK ENGINE LIGHT OFF. I HAD THAT WORK DONE AND THE LIGHT STILL WAS ON, AS WELL AS, THE WARNING LIGHTS. SO I CONTACTED GM AGAIN AND ADVISED THEM OF THE SITUATION. THEY PAID FOR ME TO GO TO SERRA CHEVROLET TO GET ANOTHER DIAGNOSTIC DONE. THIS TIME I WAS TOLD I NEEDED AN APP SENSOR, GAS PRESSURE SENSOR, THERMOSTAT (WHICH HAD ALREADY BEEN REPLACED), AND A TEMPERATURE SENSOR, ALL OF WHICH WOULD RUN ME $1300. I TOLD THEM I COULD NOT AFFORD THAT AND LEFT. I CONTACTED GM ONCE AGAIN AND EXPLAINED WHAT WAS TOLD TO ME AND ASKED WHY THE SENSORS WOULD NOT BE COVERED WHEN THEY WERE APART OF THE GAS THROTTLE BODY? NOW I'M GETTING A WARNING THAT SAYS "STARTING DISABLED SERVICE THROTTLE " AND MY CAR IS LITERALLY CUTTING OFF WHILE I'M DRIVING. I FEEL LIKE THIS IS A MATTER THAT GM SHOULD BE WILLING TO REPAIR FOR THEIR CONSUMERS TO PREVENT ACCIDENT OR DEATH. I 'VE READ ON GOOGLE THAT SEVERAL IMPALA OWNERS ARE EXPERIENCING THE SAME THING. ALSO, WHILE I'M DRIVING MY GEAR CONTROL IS POPPING OUT. THIS IS MY ONLY MEANS OF TRANSPORTATION.
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Complaint 10826004 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2016-02-04
(YYYY-MM-DD)
Date Added To File: 2016-02-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-02-13
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRONIC STABILITY CONTROL (ESC)
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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