NHTSA ID Number: 10823611
Incident Date: 2015-12-17
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SONATA
Model Year: 2011
9999 If Unknown Or N/A
Vehicle Identification Number: 5NPEC4AC0BH
Vehicle Mileage At Failure: 59000
Vehicle Speed: 45
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: HAMILTON, OH
Summary of Complaint
FIRST, THIS IS MY 2ND COMPLAINT I'VE FILED. MY CAR HAS BEEN REPAIRED MANY TIMES FOR RECALLS (ONE IS BEING DONE CURRENTLY FOR THE SECOND TIME) AND OTHER WARRANTY REPAIRS. THIS IS THE LIST SO FAR: IDLER PULLY, TENSIONER ARM AND BELT, STEERING COLUMN (WHICH BROKE WHILE DRIVING AFTER I HAD TO GET 4 NEW TIRES AND 4-WHEEL ALIGNMENT (24000 MILES) THAT THEY SAID I HAD TO GET), PREMATURE STARTER FAILURE, SHORT BLOCK, LEATHER AROUND GEAR SHIFTER WORE HOLE IN IT, AND MY CAR HAS NOW BEEN IN THE SERVICE DEPT. SINCE DEC. 17TH BECAUSE THE ENGINE FAILED AGAIN. THEY ORDERED A LONG BLOCK FOR IT BUT HYUNDAI MOTORS AMERICA CANNOT KEEP UP WITH GETTING THE ENGINES MANUFACTURED AND SENT TO ALL THE DEALERSHIPS FAST ENOUGH FOR THE RECALL.I AM NOW THE 12TH CAR DOWN ON THE LIST. I STILL HAVE ANOTHER OUTSTANDING RECALL FOR THE BRAKE STOP PAD, AND I NOTICED RECENTLY THE REARVIEW MIRROR IS FADED IN SPOTS (DARK WORN AREAS). I CONTACTED HYUNDAI MOTOR AMERICA PUBLIC RELATIONS HOTLINE. IT TOOK THEM 2 WEEKS TO GET BACK TO ME. THE MAN THAT CALLED ME ASKED FOR INFORMATION FROM ME, HE CALLED THE DEALERSHIP, AND THEN SENT ME A LETTER STATING THEY WOULD ONLY REIMBURSE ME A PORTION OF MY REPAIRS I HAD TO PAY FOR. IN THE LETTER, ALSO WAS A RELEASE OF LIABILITY FOR ME TO SIGN. THAT'S NOT GOING TO HAPPEN!!!! THE RELEASE WOULD HAVE MADE THEM NOT LIABLE TO PAST OR ANY FUTURE SITUATIONS, INCLUDING DEATH. HOW STUPID DO THEY REALLY THINK WE ARE? THEY'VE HAD WELL BEYOND AN ACCEPTABLE AMOUNT OF TIME TO TAKE CARE OF THESE RECALLS. IT'S TIME TO BUY THE VEHICLES BACK AND REBUILD THEIR IMAGE. IF NOT, THERE WILL BE MORE RECALLS OR EVENTS THAT COULD LEAD TO DEATH. HOLDING THEM ACCOUNTABLE IS THE ONLY ACCEPTABLE WAY TO HANDLE THIS.PEOPLE ARE STILL OUT THERE DRIVING UNSAFE VEHICLES!!
Check if your Hyundai has a Recall
Complaint 10823611 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Ideal for hydraulic and disc brakes
- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2015-12-17
(YYYY-MM-DD)
Date Added To File: 2016-02-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-02-01
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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