NHTSA ID Number: 10822044
Incident Date: 2016-01-13
Manufacturer's Name: Coachmen RV Company, LLC
Vehicle/Equipment Make: COACHMEN
Vehicle/Equipment Model: MIRADA
Model Year: 2012
9999 If Unknown Or N/A
Vehicle Identification Number: 1F66F5DY2B0
Vehicle Mileage At Failure: 44000
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: LITTLETON, CO
Summary of Complaint
I OWN AN RV WITH LIPPERT
COMPONENT STAIRS MODEL # 128980 THAT ARE SUBJECT TO YOUR RECALL. THE RECALL NUMBERS FOR FOREST RIVER ARE # 15V798 AND LIPPERT # 15E078. PER THE NOTIFICATION LETTER I RECEIVED THE RECALL IS A RESULT OF THE FAILURE OF THE CENTER BOLT OF THE FAN GEAR ASSEMBLY. THIS FAILURE WILL CAUSE THE STEPS TO BE 'UNSTABLE, POSSIBLY CAUSING A PERSON TO FALL RESULTING IN INJURY.' I BELIEVE THAT THERE IS AN ADDITIONAL PROBLEM WITH THESE STEPS THAT MAY NOT BE COVERED BY THE RECALL. THE DUAL BALL JOINT LCI PART # 182119 IS ALSO PROBLEMATIC WITH THESE STEPS. THE BALL JOINT CONNECTS THE FAN GEAR ASSEMBLY TO THE STEP LEVER THAT LOWERS AND RAISES THE STEPS. IN ADDITION THIS BOLT KEEPS THE STEPS IN A RAISED POSITION WHILE GOING DOWN THE ROAD. THIS BOLT IS THE ONLY CONNECTION TO THE FAN GEAR AND WHEN IT BREAKS THE STEPS COLLAPSE AND CAN LEAD TO A FALL AND INJURY. MINE RECENTLY SHEARED OFF AND I LUCKILY ONLY STUMBLED AND HAD A BRUISED SHIN. SOMEONE LESS AGILE OR LUCKY COULD EASILY FALL AND SUFFER MORE SERIOUS INJURY. THE PART BROKE WHILE WE WERE STATIONARY AND CAMPED AT THE NATIONAL SEASHORE IN CORPUS CHRISTIE. IF IT HAD BROKEN WHEN WE WERE GOING DOWN THE ROAD IT HAS THE POTENTIAL TO CAUSE SIGNIFICANT DAMAGE TO THE VEHICLE. I SPOKE WITH A LIPPERT CUSTOMER SERVICE REP THAT THIS IS NOT A COVERED REPAIR UNDER THE RECALL WHEN I STARTED TO REVIEW THE WEB FOR POSSIBLE REPAIR I DISCOVERED THAT THIS IS A COMMON PROBLEM THAT CAN BE EASILY IDENTIFIED WITH A GOOGLE SEARCH TITLED 'LIPPERT STEP PROBLEMS' SINCE THE POTENTIAL DANGER OF FALL AND INJURY ARE THE SAME AS THE CURRENT RECALL I BELIEVE THIS SHOULD BE INCLUDED AND COVERED UNDER THE RECALL I HAVE ATTACHED TWO PICTURES OF THE BROKEN PART THANKS FOR THE HELP
Complaint 10822044 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2016-01-13
(YYYY-MM-DD)
Date Added To File: 2016-01-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2016-01-25
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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