NHTSA ID Number: 10780912
Incident Date: 2015-10-03
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FUSION
Model Year: 2011
9999 If Unknown Or N/A
Vehicle Identification Number: 3FAHP0HA0BR
Vehicle Mileage At Failure: 86000
Vehicle Speed: 65
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: ANAHEIM, CA
Summary of Complaint
DRIVING ON FWY CAR DISPLAY A WRENCH AND YOU CAN'T ACCELERATE ALL YOU CAN DO IS COAST TO THE SHOULDER OF THE ROAD OR HOLD UP TRAFFIC.THIS HAS HAPPENED 10 TIMES IN ONE MONTH MY NEXT PROBLEM IS THE DASH DISPLAY CHECK FUEL FILL INLET AND THEN THE ENGINE LIGHT COMES ON. THE FIRST TIME IT HAPPENED WAS TWO WEEKS AFTER I BOUGHT THE CAR SO THEY TOLD ME WHAT SHOP TO TAKE IT TO BECAUSE WE HAD A 30 DAY WARRANTY SO I DID THEY TOLD ME THAT IT WAS A COMMON PROBLEM ON CARS THAT DON'T HAVE GAS CAPS. IT HAPPENED AGAIN,TOOK IT BACK TO THE SAME SHOP AND HE GAVE ADVISE ON HOW TO FILL YOUR GAS TANK . IT HAPPENED AGAIN TOOK IT BACK TO THE SAME SHOP THIS TIME HE SAID THAT HE REPLACED THE WHOLE FUEL INLET THING. WELL IT HAPPENED AGAIN THIS TIME HE TOLD ME TO HIT THE RESET BUTTON ON THE STEERING WHEEL I DID AND IT WENT OFF BUT IT KEPT ON COMING BACK ON WHEN I GET BACK IN THE CAR AND STARTING IT. AFTER A COUPLE OF DAYS OF DOING THAT I TOOK IT BACK TO THE SAME SHOP HE SAID THAT HE WOULD HAVE TO CHARGE ME TO SEE WHAT THE PROBLEM IS AND I SAID IT SAYS CHECK FUEL FILL INLET I SHOULD'NT HAVE TO PAY SO HE SAID THAT HE WOULD CHARGE THE DEALER HE CLEANED THE PART WHERE THE GAS GOES IN HE SAID AND EVERY THING IS ALRIGHT.WELL AFTER ABOUT A WEEK IT HAPPENED AGAIN THIS TIME THE ENGINE LIGHT CAME ON TOO AND WHEN YOU RESET THE CHECK FUEL FILL COMES RIGHT BACK ON. I TOOK IT BACK TO THE SAME SHOP AND THIS TIME I HAD TO PAY AND I DON'T SEE WHY BECAUSE ITS THE SAME PROBLEM OVER AND OVER AGAIN AND IT IS NOT FIXED I PAID 50.00$ AND IT STILL HAS CHECK FUEL FILL INLET AND ENGINE LIGHT STILL ON. THE CAR IS AT THE FORD DEALER RIGHT NOW BECAUSE I HAD 3 RECALLS ON THE VEHICLE BUT NOTHING ABOUT THE FUEL FILL INLET,FORD SAID THAT THEY CAN CHECK OUT WHY THE FUEL INLET IS ON BUT I HAVE TO PAY 120.00$ I DON'T HAVE THE MONEY I FEEL THAT IT SHOULD BE FIXED FREE BECAUSE IT WAS UNDER WARRANTY AND WAS NEVER REALLY FIXED.
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Complaint 10780912 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2015-10-03
(YYYY-MM-DD)
Date Added To File: 2015-10-08
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2015-10-08
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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