NHTSA ID Number: 10749593
Incident Date: 2015-08-17
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: ELANTRA
Model Year: 2012
9999 If Unknown Or N/A
Vehicle Identification Number: 5NPDH4AE1CH
Vehicle Mileage At Failure: 55002
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: PHOENIX, AZ
Summary of Complaint
YESTERDAY, AUGUST 17, 2015, I PARKED AT MY APT COMPLEX TO GET MY MAIL, TURNED CAR OFF COMPLETELY, I WAS LITERALLY OUT OF MY CAR FOR 40 SECONDS. I GOT BACK IN STARTED IT UP, AND NOTHING. IT WOULD NOT EVEN TURN OVER, NO SOUNDS, NO CLICKS, JUST DEAD SILENCE. ALL OF THE PANEL LIGHTS WERE LIT, HOWEVER, AND THE AIR VENTS WERE BLOWING AIR FROM THE FAN, THE RADIO TURNED ON, BUT NOT THE ENGINE. THE BATTERY WAS NEWLY INSTALLED ON OCTOBER 2, 2015 WHEN I PURCHASED THE VEHICLE AS A CERTIFIED PRE-OWNED. I USED MY HYUNDAI ROADSIDE ASSISTANCE, SOMEONE ARRIVED IN A NORMAL VEHICLE TO JUMP START MY CAR. FIRST TRY, IT STARTED UP JUST FINE. HE WAS TRYING TO SELL ME A NEW BATTERY FOR $150, INDICATING THAT BECAUSE I LIVE IN ARIZONA NOW, THE HEAT DOES STRANGE THINGS TO CARS. I DIDN'T TAKE THE OFFER. I LET THE CAR RUN WHILE I WAS PARKED FOR ABOUT 20 MINUTES, THEN DROVE TO THE CARPORT WHERE I PARK MY CAR NORMALLY IN MY APT COMPLEX. I SHUT THE ENGINE OFF, AND HESITANTLY TRIED TO START IT AGAIN, AND TO NO AVAIL. NOTHING AGAIN. IT WOULDN'T START. AFTER SEARCHING ONLINE, I FOUND A FEW SITES WHERE OTHERS HAD THE SAME ISSUE. ONE PERSON MENTIONED TO TURN THE IGNITION TO ACC AND THROW THE SHIFTER INTO NEUTRAL, WHICH I DID, AND THEN MAGICALLY MY CAR STARTED UP PERFECTLY FINE. I TRIED TURNING IT OFF AND ON AGAIN ABOUT 5 MORE TIMES, AND IT DID JUST FINE, NO STALLING. SINCE I'VE HAD THIS VEHICLE THERE HAVE BEEN MANY TIMES (AT LEAST 20+) THAT IT WON'T START UP ON THE FIRST TRY, BUT SECONDS LATER I'LL RETRY THE IGNITION, AND IT'LL START UP, BUT IT SOUNDS AS IF IT'S GOING TO CONK OUT. LIKE IT'S BARELY HANGING ON. I'VE HAD NO OTHER ISSUES WITH MY CAR BESIDES THIS. AFTER READING ON MULTIPLE FORUM SITES, IT SEEMS LIKE IT'S FAIRLY COMMON, AND I THINK THERE SHOULD BE A RECALL SET FOR THIS. THANK YOU. *TR
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Complaint 10749593 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2015-08-17
(YYYY-MM-DD)
Date Added To File: 2015-08-18
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2015-08-18
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 4
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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