NHTSA ID Number: 10744950
Incident Date: 2015-07-18
Manufacturer's Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SORENTO
Model Year: 2011
9999 If Unknown Or N/A
Vehicle Identification Number: 5XYKT4A13BG
Vehicle Mileage At Failure: 112000
Vehicle Speed: 55
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: ADAIRSVILLE, GA
Summary of Complaint
MY 2011 SORENTO LOST ALL POWER AFTER A HIGH PITCHED WHIRLING NOISE WHILE DRIVING ON A 55 MPH HIGHWAY. WE HAD IT TOWED AND LEARNED THE TRANSMISSION WAS GONE. ONCE THE VEHICLE WAS TAKEN APART, THE INTERMEDIATE DRIVE SHAFT WAS EXCESSIVELY WORN, WARPED AND OBVIOUSLY IN NEED OF REPAIR. QUICK RESEARCH ON YOUR SITE AND KIA'S SITE SHOWED THE RECALL CONCERNING RIGHT SIDED DRIVE SHAFT LEADING TO TRANSMISSION FAILURE IF NOT TAKEN CARE OF AND THE MADE ON DATES WHICH INCLUDED MY CAR'S DATE (MARCH 16, 2010). MY CALLS TO KIA MOTORS, MY LOCAL DEALER, AND THE SERVICE MANAGER ONLY UNCOVERED THAT MY WARRANTY WAS NO LONGER VALID. I HAVE EXPLAINED TO EVERYONE I AM WELL AWARE OF THIS BUT WOULD LIKE AN EXPLANATION AS TO WHY MY VEHICLE WITH A MARCH 16, 2010, BORN ON DATE, WITH EXCESSIVE WEAR ON THE DRIVE SHAFT THAT LOST POWER WHILE DRIVING ON A 55 MPH HIGHWAY JUST AS THE RECALL STATES (ALMOST TO A T) WAS NOT COVERED. NO ONE AND I MEAN ABSOLUTELY NO ONE CAN EXPLAIN TO ME WHY IT IS NOT COVERED.
Check if your Kia has a Recall
Complaint 10744950 Documents
For Latest Documents related to this Complaint, visit the NHTSA Website.
Click the (+) Plus Sign
Then click Associated Document(s).
Most Complaints Don't have any PDFs.
- REDUCED - oxidation and lower volatility at high temperature
- ALLOWS - high-temp operation without varnishing valves and...
- IMPROVED THERMAL STABILITY - maintains viscosity levels, and...
- POPULAR TRANSMISSION FLUID FOR - Dexron-VI, MerconSP...
- WHY RED LINE - Established in 1979, Red Line Products...
- CUTTING EDGE TECHNOLOGY - Shockproof technology designed to...
- QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens...
- IMPROVES PERFORMANCE - Transmission fluid that dramatically...
- POPULAR POWESPORTS OIL FOR - UTVs & Side by Sides, ATVs...
- WHY RED LINE - Established in 1979, Red Line Products...
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2015-07-18
(YYYY-MM-DD)
Date Added To File: 2015-07-30
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2015-07-30
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
Previous Complaint | Next Complaint |
- 【OE-Level Full System Diagnostics-Lifetime F*REE Software Updates】The VDIAGTOOL D200 OBD2 Scanner for cars is a all system bidirectional scan tool that enjoy lifetime f*ree software updates, delivers complete system coverage. reading/clearing codes across engine, transmission, ABS, SAS, EPB, TPMS plus full access to body, chassis, powertrain and all control modules. This D200 Bidirectional car scanner works with most 1996+ OBD2 gasoline and hybrid cars and light trucks. It does NOT support pure electric and heavy-duty trucks. PLEASE CHECK COMPATIBILITY BEFORE ORDERING or Contact us with VIN to confirm compatibility.
- 【Supports OBD2 Full Functions-ZERO Subscription Fees】D200 Bidirectional OBD2 Scanner is a upgarde of universal car code reader. It supports OBD2 full functions to help you turn off the annoying instrument fault indicator, such as read/clear codes, O2 sensor test, I/M readiness, on-board monitor test, datastream, freeze frame, E-VAP system test, and retrieve vehicle information. This professional obd2 scanner diagnostic tool can full access to diagnostics, reset tools and maintenance features with a single payment. NOTE: The fault code can only be cleared after the vehicle's malfunction has been repaired; please ensure the vehicle issue is fixed before clearing the code.
- 【D200 Hidden 2 Advantages: 1. $169 Expandable 49+ Advanced Resets. 2. $199 Get J2534 P*a*s*s-Thru Programming】Your core car diagnostics and 26 reset remain lifetime f*ree for everyday maintenance. When you need deeper repair capability, upgrade with 3-year access for $169 in Store on VDIAGTOOL App, gaining 49+ advanced resets. D200 configured with J2534 hardware, upgrade only when you need without replacing the entire device. You also can Lifetime Unlock for $199 in Store one-time, perform module programming, software re~flashing and ECU data updates directly. Supports 17+ major brands, including for BMW, for Audi, for GM, for Ford and more. Note:D200 does‘t provide any OE software.
- 【Full Bidirectional Control / Active Tests】The D200 car scanner diagnostic tool is a true bidirectional scan tool that lets you send commands directly to the vehicle’s ECU for active tests. Quickly test fuel pumps, relays, solenoids, injectors, cooling fans, windows, sunroofs and more to verify operation instantly. Get dealership-level diagnostic control at a fraction of the cost (ofter $100-200$ per diagnostic visit), reduce guessworkand confirm repairs faster, avoid unnecessary parts replacement, towing fees and wait times.
- 【26 F*ree Essential Reset & Relearn Functions – Everyday Maintenance Made Easy】Handle common maintenance and repair jobs without visiting the shop. The D200 code readers & scan tools includes 26 f*ree high-demand reset functions, including Oil Reset, EPB Service, SAS Calibration, ABS Brake Bleeding, Throttle Relearn, Injector Coding, Headlight Adjustment, Tire Size Reset and more. Perfect for home car owners, mechanics and DIYers – just plug and diagnose anytime, anywhere! Note: Service functions vary by vehicle model—please confirm compatibility.
- 【A MUST-HAVE TOOL FOR DIYERS】 - VDIAGTOOL VD10 car code reader is an incredibly useful obd scanner for each car owner or hobbyist, even for those with little to no experience when it comes to vehicle mechanics! Similar to a fixd car diagnostic tool, using this car diagnostic scanner is extremely easy. All you have to do is attach it to your car OBDII port and you can diagnose car problems in seconds! Read Codes (DTCs); Clear Codes; Live Data; View Freeze Frame; I/M Readiness; Vehicle Information.
- 【KEEP ENGINE IN GOOD STATUS】 - VDIAGTOOL check engine code reader brings a fast access to scan, read the car fault code, show its definition on the screen instantly, troubleshooting to find the root causes of problems, erase the engine fault code and turn off the MIL (Malfunction Indicator Light). Similar to a fixd car diagnostic tool, this car code reader helps ensure your engine stays in top condition.
- 【READ/CLEAR CODES & DTC LOOKUP】- No search online & saving your time, this vehicle car code reader retrieves generic (P0, P2, P3, and U0), manufacturer specific (P1, P3, and U1) codes, pending codes and displays DTC definitions based on the built-in database(more than 3000 codes) on the TFT screen, find out the root causes and clear the codes after fixed.
- 【LIVE DATA & RETRIEVE FREEZE FRAME】 - This diagnostic scan tool for accurate diagnosis enables you to retrieve data from vehicle sensors, such as Engine RPM, Intake air temperature, Short/Long term fuel, Misfire data and etc. The freeze frame is stored in the PCM together with the diagnostic trouble code (DTC) related to the fault. Comparable to a fixd car diagnostic tool, the VD10 car code reader car scanner can be a valuable & practical diagnostic aid and also greatly help when diagnosing intermittent problems.
- 【I/M READINESS for THE S-nn-0-g CHECK】- OBDII vehicle may not pass the annual inspection unless the required monitors since reset are complete. So you should at least read the readiness monitors and make sure they are ready. This car obd2 scanner diagnostic tool is equipped with I/M readiness function to check the operations of the e-m-issi0n system on OBD2 compliant vehicles, run I/M monitor readiness test, checking if the pass vehicle s-m-0-g inspection.
- Pro Features, Home Mechanic Budget: Why pay thousands for factory scan tool? The VD70S scan tool delivers advanced professional diagnostic at an affordable price, including 10x faster 33-66ft wireless scanning, 4000+ active tests, 36+ hot services, ECU coding, PMI function, and OE-level full-system scan with 8-in-one data graph. It rivals expensive shop tools - perfect for DIYer, technician and small shop. Get dealer-grade power without the cost - the VD70S obd2 scanner diagnostic tool makes pro diagnostic accessible to all. The available function tests vary by model—please check compatibility via vdiagtool2 @ outlook . c o m before purchase
- Full Bidirectional Control for Precision Repair: VD70S obd2 scanner gives you direct vehicle module control to test components like fuel pump, injector, A/C clutch, window and more, enabling you to accurately and quickly locate faulty components. Unlike basic obd2 code reader, our advanced bidirectional control lets you actively command system - like triggering the ABS pump to confirm your fix worked. With pinpoint component testing and real-time validation, you can diagnose intermittent issues faster and prevent costly return visits. The VD70S auto diagnostic scanner transforms complex diagnostic into precise, time-saving repair - giving professional-grade accuracy at an unbeatable value
- 33-66FT Wireless Freedom - Faster & More Stable: Say goodbye to 2M cable limits. Easily Perform bi-directional tests like folding mirror, activating light or fuel pump while walking freely around your vehicle - no more cable dragging or repositioning your tool. Unlike other 33ft BT obd2 scanner that still need a cable to handle DOIP vehicle diagnostics, the VD70S bidirectional scan tool delivers a truly cable-free experience - with up to 66ft stable transmission range and faster, more reliable data transfer. With VD70S scanner, you get pro-level flexibility, faster workflow and stable diagnostics without cable clutter or wireless dropouts
- Powerful & Affordable Auto Scanner with 36+ Special Functions: Take control of your vehicle maintenance and save hundreds in shop fees with the VD70S car diagnostic tool. This car tool performs 36+ hot services including ✔Crank Sensor Relearn, Oil Reset, EPB, TPMS Reset, Throttle Adaptation, Injector Coding, ABS Bleed and more. ✔Besides, the VD70S bidirectional obd2 scanner unlocks 100+ advanced vehicle-specific functions under specific system menu, including Idle Relearn, VIN Write, Crankshaft Sensor Relearn, Fuel Trim Reset, ABS Initialization and more. These features help you solve complex system error and restore optimal vehicle performance. Text us your VIN we’ll check the compatibility
- OE-Level Full System Diagnostic, Simplified Workflow: The VD70S car diagnostic scanner delivers OE-level full system scanning (ABS/ECM/BCM/SRS/TCM and more) without the dealership cost. ✔Easily view 8 live data streams, retrieve freeze frame and run active test to quickly identify problem. ✔With advanced bidirectional control, test components like fuel injector and sensor directly to verify repair with certainty. ✔The 8-in-one graphing tracks performance trend to catch intermittent issue like a pro. Whether you're a technician or car owner, the diagnostic scanner provides shop-quality diagnostic to optimize performance and prevent costly repair - all in one affordable tool
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.