NHTSA ID Number: 10733303
Incident Date: 2015-07-10
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: MDX
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 2HNYD28337H
Vehicle Mileage At Failure: 114000
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: ROSWELL, GA
Summary of Complaint
STARTING IN FALL 2011 WITH APPX 60,000 MILES ON THE VEHICLE WHEN DRIVING AND STOPPED AT A LIGHT OR IN TRAFFIC STOPPED THE CAR WILL NOT DRIVE WHEN YOU PRESSED THE GAS PEDAL, THE ENGINE WILL REV LIKE IT IS NUETRAL AND IF YOU KEEP PRESSING IT WILL ROLL A LITTLE AND FINALLY BREAK FREE AND DRIVE AGAIN. IF YOU PUT THE CAR IN NUETRAL OR PARK IT RESETS IT SELF AND WORKS FINE, OTHERWISE IT SOMETIMES WILL KEEP HAPPENING AND OTHER TIME THE CAR DRIVES LIKE IT IS NOT SHIFTING PROPERLY. IT DID THIS ONCE IN WHILE AT FIRST WITH CONDITIONS OF BEING HOT OUTSIDE AND AC ON IN CAR. DEALER COULD NOT DUPLICATE. IN 2014 THE CAR DID IT AND WHEN IT BROKE FREE IT WAS JERKING AT 20 MPH AND 40 MPH ALL THE WAY TO THE DEALER, I DID NOT TURN THE CAR OFF NOR TAKE OUT OF DRIVE, UPON GETTING TO THE DEALER. THEY HOOKED UP A COMPUTER AND DECIDED IT WAS THE TRANSMISSION. THEY REPLACED IT AND FOUND THOUGHT IT WAS FIXED. A COUPLE WEEKS LATER IT DID IT AGAIN, THIS TIME THEY REPLACE A COMPUTER. THEY WEATHER GOT COLDER AND NO ISSUES UNTIL SPRING 2015 WHEN IT STARTED AGAIN. ONCE AGAIN IT GOT HOT OUT AND THE AC WAS ON IN THE CAR. THE NAVIGATION WAS RESETTING AS WELL AS THE CAR JERKING LIKE MENTIONED BEFORE. DROVE IT DIRECTLY TO THE DEALER AGAIN WITHOUT TAKING OUT OF DRIVE THEY HOOKED UP THE COMPUTER AGAIN AND SAID IT WAS THE TRANSMISSION AND REPLACED IT AGAIN. WE PUT IN A NEW CAR BATTERY AS WELL AT THAT TIME THINKING MAYBE T HAD SOMETHING TO DO WITH NAVIGATION RESETTING. A FEW DAYS LATER IT STARTED AGAIN. WENT TO THE DEALER AGAIN, THEY COULD NOT DUPLICATE. THE ISSUE IS STILL OCCURRING AND WE FEEL THAT ACURA IS NOT TAKING THIS SERIOUSLY. ACURA CUSTOMER SERVICE WILL ONLY DO WHAT THE COMPUTER SAYS IS WRONG AND CLEARLY IT IS NOT THE ISSUE SINCE ONCE YOU TURN THE CAR OFF OR TAKE OUT OF DRIVE IT WILL OT GIVE A CODE.
Check if your Acura has a Recall
Complaint 10733303 Documents
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- High density negative paste, improves performance and...
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Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2015-07-10
(YYYY-MM-DD)
Date Added To File: 2015-07-10
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2015-07-10
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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