NHTSA ID Number: 10716398
Incident Date: 2005-09-01
Manufacturer's Name: Chrysler (FCA
US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: GRAND CHEROKEE
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 1J4GR48K45C
Vehicle Mileage At Failure: 200
Vehicle Speed:
Number Of Occurrences: 3
Was Vehicle Towed: No
Consumer Location: PHILADELPHIA, PA
Summary of Complaint
THIS 2005 JEEP CHEROKEE WAS PURCHASED BRAND NEW FROM GARY BARBARA JEEP / CHRYSLER, UPON DRIVING THE VEHICLE THE DASH LIGHTS, GAUGES, A/C (HAPPENS WITH HEAT AS WELL) BEGAN GOING ON AND OFF THEN OFF WHILE VEHICLE IS STILL IN MOTION, THIS HAPPENS AT ANY SPEED INCLUDING NO TURN SIGNALS OR BRAKE LIGHTS. THIS SOMETIMES WILL REGAIN NORMAL OPERATION BUT MOST TIMES THE VEHICLE HAS TO BE PULLED OVER AND SHUT OFF THEN RESTARTED. THE VEHICLE WAS TAKEN INTO THE PURCHASED DEALERSHIP AND ISSUE WAS NOT RESOLVED "SAYING COULD NOT FIND ANYTHING WRONG" THEN AS THIS HAS CONTINUED TO HAPPEN WAS TAKEN TO MULTIPLE DEALERSHIPS WITH SAME ISSUE AND SAME RESPONSE. THIS WENT ON THE WHOLE TIME THE VEHICLE WAS UNDER WARRANTY, AND THE ISSUE WAS NEVER RESOLVED. I CONTINUED TO CONTACT CHRYSLER OVER THE YEARS AND NO ONE WOULD RESPOND, AT ONE POINT A CHRYSLER REPRESENTATIVE TOLD ME TO GO POUND SAND SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY AFTER ME CALLING TO FOLLOW-UP ON ANOTHER (ONE OF MANY) DETAILED LETTER REGARDING THIS ISSUE. THIS CONTINUES TO HAPPEN AND OBVIOUSLY THE VEHICLE IS NOT SAFE, I REFUSE TO RESELL THE AUTO AND WANT IT FIXED. I RECENTLY RECEIVED A RECALL NOTICE THIS YEAR - 2015 FOR THE IGNITION SWITCH, I AM NOT IMPLYING THIS IS THE REPAIR FIX FOR THE ISSUE BUT RE-OPENED MY QUEST TO GET CHRYSLER TO PROPERLY REPAIR THIS ISSUE. I WAS TOLD BY BOTH CHERRY HILL JEEP/CHRYSLER AND CHRYSLER DIRECT CASE #[XXX] THE PARTS FOR THIS RECALL ARE UNAVAILABLE, A DATE OR TIME FRAME FOR THEM IS UNKNOWN AND IF I WANTED WOULD HAVE TO PAY A $98.00 FEE TO GET THE AUTO DIAGNOSED TO ADDRESS THE ISSUE OF THE POWERLOSS DURING OPERATION OF AUTO. THIS HAS CONTINUED MY BELIEF THAT CHRYSLER REALLY DOES NOT CARE ABOUT ITS CUSTOMERS OR ITS PRODUCTS NOR THE SAFETY OF THEIR AUTOMOBILES. RESPECTFULLY, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
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Complaint 10716398 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Ideal for hydraulic and disc brakes
- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2005-09-01
(YYYY-MM-DD)
Date Added To File: 2015-05-14
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2015-05-14
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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