NHTSA ID Number: 10705647
Incident Date: 2014-04-05
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: MALIBU
Model Year: 2011
9999 If Unknown Or N/A
Vehicle Identification Number: 1G1ZC5EU7BF
Vehicle Mileage At Failure: 55000
Vehicle Speed: 60
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: PRAIRIE DU CHIEN, WI
Summary of Complaint
WHILE DRIVING MY 2011 CHEVY MALIBU A SERVICE ESC SERVICE TRACTION MESSAGE CAME ON THEN IT SAYS ESC OFF TRACTION CONTROL OFF. THIS HAPPENED ONE TIME & AFTER CAR WAS TURNED OFF & STARTED AGAIN, PROBLEM DIDN'T OCCUR AGAIN UNTIL A COUPLE MONTHS LATER. THEN THE MESSAGE THEN WAS COMING ON ALMOST EVERYTIME I DROVE THE VEHICLE, & WHEN THE MESSAGE WAS ON THE CAR WOULD SPIT & SPUTTER.TROK IT INTO THE LOCAL SHOP THEY REPLACED THE TRACTION CONTROL SENSOR. THIS HELPED FOR A COUPLE MONTHS, PROBLEM THEN OCCURRED AGAIN, TOOK BACK INTO SHOP THEY REPLACED THE CAMPHASORS, THIS HELPED FOR A COUPLE MONTHS. THEN VEHICLE BECAME UNDRIVEABLE: RPMS WOULD DROP TO ZERO, CAR WOULD LOOSE ALL POWER WHILE DRIVING WOULD NEED TO SHUT CAR OFF & START AGAIN, SPITTING & SPUTTERING OF THE ENGINE & LOOSING POWER. TOOK VEHICLE IN THEY TESTED IT AND IT RAN CODES P0300,P0204,P0203,P0202 & P0201 THEY CONTACTED GM WHO RECOMMENDED REPLACING THE ECM. REPLACED ECM. A WEEK LATER SERVICE ESC/SERVICE TRACTION MESSAGE IS NOW APPEARING OFF AND ON AGAIN. CAR WILL SPIT & SPUTTER WHEN MESSAGE IS ON. THIS ISSUE HAS BEEN GOING ON FOR OVER A YEAR & NO ONE CAN TELL ME HOW TO FIX IT??? I CAN NOT AFFORD TO HAVE MY VEHICLE IN THE SHOP EVERY WEEK WITH THE MECHANICS GUESSING AS TO WHAT WILL FIX THIS. THERE ARE MANY OF THESE COMPLAINTS OUT THERE & GM CAN NOT TELL ME HOW TO FIX THIS ISSUE. I AM NOW BACK TO SQUARE ONE. I HAVE A 4 YEAR OLD VEHICLE THAT DOES NOT EVEN HAVE 100,000 MILES ON IT AND I CAN NOT TRUST IT TO TAKE IT ANYWHERE. THIS ISSUE NEEDS TO BE RESOLVED BEFORE SOMEONE GETS HURT, VERY UNSAFE TO HAVE A VEHICLE SPIT & SPUTTER RANDOMLY & LOOSE ALL POWER DRIVING DOWN THE ROAD! VERY UNIMPRESSED WITH GM & MY GM VEHICLE, WILL NEVER OWN ANOTHER GM VEHICLE AGAIN. *TR
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Complaint 10705647 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2014-04-05
(YYYY-MM-DD)
Date Added To File: 2015-04-14
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2015-04-14
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRONIC STABILITY CONTROL (ESC)
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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