NHTSA ID Number: 10700802
Incident Date: 2013-10-25
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: GRAND CARAVAN
Model Year: 2011
9999 If Unknown Or N/A
Vehicle Identification Number: 2D4RN5DG4BR
Vehicle Mileage At Failure: 52038
Vehicle Speed: 30
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: GRAPEVINE, TX
Summary of Complaint
VEHICLE WOULD NOT START AND WHEN IT DID IT WOULD RUN AT A FAST IDLE THEN IT WOULD GO IN TO LIMP MODE WHILE DRIVING ON THE ROAD, LEAVING THE VEHICLE WITH LITTLE TO NO POWER TO MOVE OUT OF THE WAY OF TRAFFIC IN THE MIDDLE ON AN INTERSECTION WHEN THE VEHICLE WENT IN TO LIMP MODE. VEHICLE WOULD LOSE ALL ENGINE POWER WHILE ACCELERATING TO SPEED AT RANDOM TIMES (MAKING THE VEHICLE BOGS DOWN) MAKING THE DRIVER AND ANY PASSENGERS GET THROWN FORWARD AND THEN BE THROWN BACK WHEN ENGINE POWER WOULD COME BACK. VEHICLE WAS ALSO GIVING ME PROBLEMS WITH THE AUTOMATIC SIDE DOORS NOT OPENING AND CLOSING AND THE HVAC SYSTEM WOULD COME ON BY ITS SELF AT RANDOM TIMES. THE DEALER REPLACED THE BATTERY (THAT I HAD TO PAY FOR) STATING THAT WAS THE REASON FOR ALL OF THE PROBLEMS I WAS HAVING. AFTER GETTING VEHICLE BACK EVERYTHING WAS GOOD FOR A FEW DAYS THEN WENT BACK TO DOING ALL OF THE SAME PROBLEMS WITHIN A FEW DAY OF GETTING VEHICLE BACK FORM DEALER. TOOK VEHICLE BACK TO DEALER FOR THE 2ND TIME AND THEY REPLACED THE PCM (2ND TIME THE PCM HAD BEEN REPLACE SINCE PURCHASED 12/31/2011) & THROTTLE BODY (THAT I HAD TO PAY THE DEDUCTIBLE). VEHICLE WAS STILL HAVING THE SAME PROBLEMS SO I TOOK IT BACK TO THE DEALER FOR THE 3RD TIME WITHIN A 18 DAY PERIOD. THE SERVICE ADVISOR TOLD ME THAT I COULD BE THE TIPM BUT THEY WOULD HAVE TO SEE IT ACT UP BEFORE THEY COULD REPLACE THE PART, DEALER TOLD ME THAT THE TIPM WAS THE CAUSE OF ALL THE PROBLEMS. THE TIPM WAS REPLACED (HAD TO PAY FOR PARTIAL OF THE COST) AND EVERYTHING WAS WORKING AGAIN. I FEEL THAT EVEN WITH THE TIPM REPLACED THAT I COULD STILL HAVE GOTTEN A POORLY MADE PART AS A REPLACEMENT. I FEEL AT TIME WHILE DRIVING THAT SOME OF THE PROBLEMS ARE STARTING ALL OVER AGAIN, LIKE THE SLIDING DOOR NOT WORKING AND THE HVAC SYSTEM TURNING ON BY ITS SELF. ON 1/22/15 I HAD A FUEL INJECTOR GO BAD AND HAD TO BE REPLACED, MAYBE DUE TO THE TIPM? *TR
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Complaint 10700802 Documents
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Last update on 2026-06-29 / Affiliate links / Images from Amazon Product Advertising API
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2013-10-25
(YYYY-MM-DD)
Date Added To File: 2015-03-21
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2015-03-21
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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