NHTSA ID Number: 10695016
Incident Date: 2015-02-25
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SONATA
Model Year: 2015
9999 If Unknown Or N/A
Vehicle Identification Number: 5NPE34AF4FH
Vehicle Mileage At Failure: 1540
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: BETHLEHEM, PA
Summary of Complaint
AT 1540 MILES 2015 HYUNDAI SONATA LIMITED ENGINE CAM ADVANCE SENSOR FAILED. THIS CAUSED ENGINE RUNNING ROUGH AND LIMITED POWER WITH INABILITY TO CLIMB HILLS WITHOUT CONSTANTLY DOWNSHIFTING. HIGHWAY DRIVING IS DANGEROUS DUE TO INABILITY TO ACCELERATE AND MERGE AND LOSS OF POWER ON HILLS. OTHER OWNERS ARE UNABLE TO START THEIR CARS ALTOGETHER. ENGINE MONITOR WARNED OF PROBLEM AND RECOMMENDED FULL SYSTEMS DIAGNOSTIC WHICH POINTED TO CAM SENSOR ISSUE. SUPPLY OF SENSORS WAS BACKLOGGED DUE TO MULTIPLE FAILURES NATIONALLY. THIS IS ALSO EVIDENCED BY THE NUMBER OF ONLINE OWNER COMPLAINTS FOR THE SAME ISSUE MANY STATING LONG DELAYS IN OBTAINING THE PART AND MULTIPLE PART FAILURES. IN MY CASE, AFTER 200 MILES WITH THE NEW SENSOR IF FAILED A SECOND TIME AND I AM AGAIN WAITING FOR PARTS. THE VEHICLE NOW HAS 1700 MILES ON IT SINCE NEW. FOR A NEW VEHICLE THIS IS A TOTALLY UNACCEPTABLE LEVEL OF QUALITY. WHILE I WAS TOLD THE O-RING SEAL FAILS CAUSING OIL TO SATURATE THE SENSOR I PERSONALLY BELIEVE THEY DO NOT KNOW THE FULL REASON FOR THE FAILURES, I.E. POOR SENSOR MANUFACTURING, MATERIALS ISSUE, O-RING ISSUE ETC. IN SPEAKING WITH HYUNDAI CORPORATE PERSONNEL IT BECAME OBVIOUS TO ME THAT THEY ARE TRYING TO AVOID A NATIONAL RECALL BY UNDERSTATING THE SCOPE OF THIS PROBLEM NATIONALLY AND TRYING TO MINIMALIZE THE EXTENT OF THE PROBLEM IN OUR CONVERSATIONS. I SUGGEST AN INVESTIGATION TO DETERMINE THE EXTENT OF THE ISSUE AND SEE IF IT WARRANTS A RECALL. FOR OTHER OWNERS OR POTENTIAL BUYERS, WHILE THIS FAILURE HAS BEEN MY PRIMARY COMPLAINT I HAVE NOTED OTHER ISSUES WITH THE ELECTRONIC WARNING SENSOR INCONSISTENCY AND CABIN ELECTRONICS SYSTEMS WHICH HAVE NOT BEEN RESOLVED. THIS MY FIRST EXPERIENCE WITH OWNING A HYUNDAI AND I AM TERRIBLY DISAPPOINTED. NEXT STEP IS LEMON LAW FILING. *TR
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2015-02-25
(YYYY-MM-DD)
Date Added To File: 2015-03-18
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2015-03-18
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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