NHTSA ID Number: 10681938
Incident Date: 2015-02-07
Manufacturer's Name: Honda (American Honda
Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CR-V
Model Year: 1999
9999 If Unknown Or N/A
Vehicle Identification Number: JHLRD1865XC
Vehicle Mileage At Failure: 134000
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: FRANKLIN PARK, IL
Summary of Complaint
MY VEHICLE HAD A RECALL FOR THE IGNITION SWITCH IN 2002. MY HONDA CRV IS A 1999 THAT I RECENTLY PURCHASED. THE PREVIOUS OWNER HAD THE IGNITION SWITCH REPLACED AT THE TIME OF THE RECALL. I DISCOVERED THAT THE CAR WAS SHUTTING OFF WITH NO WARNING WHILE I WAS DRIVING. ACCORDING TO THE INFORMATION ON THE HONDA RECALL WEBSITE, THIS PART NEEDS TO BE REPLACED BECAUSE SUMMARY: ON CERTAIN SEDANS, COUPES, HATCHBACKS, AND SPORT UTILITY VEHICLES, ELECTRICAL CONTACTS IN THE IGNITION SWITCH CAN DEGRADE DUE TO THE HIGH ELECTRICAL CURRENT PASSING THROUGH THE SWITCH WHEN THE VEHICLE IS STARTED.CONSEQUENCE: WORN CONTACTS COULD CAUSE THE ENGINE TO STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH. HONDA IS NOT THEREFORE CORRECTING THE CAUSE OF THE IGNITION SWITCH DEGRADATION, THEY ARE SIMPLY ADMITTING THAT IT WEARS OUT PREMATURELY AND POSES A SAFETY HAZARD SO THEY ARE REQUIRED TO REPLACE IT. IT HAS NOW BEEN 13 YEARS SINCE IT WAS REPLACED AND I BELIEVE THAT IT HAS WORN OUT. WHEN I TOOK IT IN TO HONDA ON GRAND, I WAS TOLD THAT THE IGNITION SWITCH DID IN FACT NEED TO BE REPLACED, BUT THAT THE CAR ALSO HAD A BAD CYLINDER AND THEY WANTED $798.00 TO FIX BOTH WITH TWO HOURS OF LABOR. THEY INSISTED THAT SINCE THE PART HAD BEEN REPLACED UNDER THE ORIGINAL RECALL, THEY WERE NOT REQUIRED TO REPLACE IT AGAIN. I AM DISPUTING THIS SINCE HONDA ADMITS THAT THE PART WEARS OUT FASTER DUE TO THE CONFIGURATION, I.E., HIGH ELECTRICAL CHARGE, AND THIS POSES A SAFETY RISK AS IT CAUSES THE CAR TO DIE OUT. THE CAR WAS ONLY THREE YEARS OLD WHEN THE PART WAS REPLACED DURING THE ORIGINAL RECALL, AND THEY HAVE ALREADY SUBSTANTIATED THAT THE PART IS WORN OUT. IN ADDITION, HONDA CHARGES ALMOST $300 FOR THE IGNITION SWITCH, BUT IT IS AVAILABLE ON THE INTERNET FOR $40.00, AND IT ONLY REQUIRED 30 MINUTES TO REPLACE. *JS
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Complaint 10681938 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2015-02-07
(YYYY-MM-DD)
Date Added To File: 2015-02-07
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2015-02-07
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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