NHTSA ID Number: 10670318
Incident Date: 2014-05-25
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ACCORD
Model Year: 2013
9999 If Unknown Or N/A
Vehicle Identification Number: 1HGCT2B89DA
Vehicle Mileage At Failure: 323
Vehicle Speed: 6
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: MONTEBELLO, CA
Summary of Complaint
05/25/14 WHILE BACKING THE VEHICLE OUT OF MY DRIVE WAY I NOTICED THE A THUMPING SOUND AND A JERKING FROM THE VEHICLE WHICH CAUSED GREAT ALARM FROM ME. I CALLED THE DEALER AND THEY TOLD ME TO BRING IT IN. WHEN I TOOK THE VEHICLE IN THE KEPT IT FOR ABOUT A DAY AND TOLD ME THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT AND THAT THE INSPECTOR SAID THAT THE SAME THING WAS HAPPENING TO A NEW VEHICLE, THAT THE NOISE AND JERKING WAS JUST THE WAY IT WAS. THEY CALLED IT A HARD SHIFT. MY CAR IS NOT A DAILY DRIVEN VEHICLE BEING I HAVE TWO OTHER CARS THAT I PRIMARILY USE. AT THE TIME OF THE INCIDENT MY CAR HAD APROX. 303 MILES ON IT. NOW SEVERAL MONTHS LATER ON 01/01/15 WHEN I WENT TO START MY VEHICLE I NOTICED THE SAME PROBLEM, AND BEING THAT I HAD ALREADY TAKEN IT ONCE TO THE DEALER AND THEM TELLING ME NOTHING WAS WRONG WITH IT, I HAD NO SECOND THOUGHT OF TAKING IT OUT ON THE ROAD. I PROCEEDED TO DRIVE DOWN MY RESIDENTIAL STREET AND REALIZED I HAD FORGOT SOMETHING AT HOME. SO ON THE RESIDENTIAL INTERSECTION I STARTED TO MAKE A U TURN WHEN ALL OF A SUDDEN STEERING CUT OUT ON ME IN THE MIDDLE OF MY TURN. I NARROWLY MISSED ONCOMING TRAFFIC AND STOPPED RIGHT BEFORE I HIT THE CURB AND A PARKED CAR. WHEN I DID STOP AND GOT MY COMPOSURE BACK I LOOKED DOWN AND THERE WAS A STEERING WHEEL LIGHT ON AND A BUZZING NOISE. ALL THIS WHILE GOING NO MORE THEN 6 MILES AND HOUR. AT THIS CURRENT MOMENT MY CAR IS LESS THEN 2 YEARS OLD AND HAS LESS THEN 400 MILES ON IT AND I CANNOT BELIEVE THAT THIS WOULD HAPPEN TO SUCH A NEW CAR WITH SO LITTLE MILES ON IT. FOLLOWING THIS INCIDENT I GOOGLED MY CAR TO SEE IF I WAS THE ONLY ONE HAVING THIS PROBLEM AND LORD BEHOLD I WAS NOT. THERE ARE NUMEROUS ACCOUNTS OF THIS HAPPENING TO OTHER PEOPLE SOME RESULTING IN SERIOUS ACCIDENTS. BUT MOST OF THE CARS IN THOSE INCIDENTS THAT I COULD SEE HAD ABOUT 20K TO 30K MILES ON THEM AND MINE DOES NOT EVEN HAVE 1K ON IT YET. *TR
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Complaint 10670318 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2014-05-25
(YYYY-MM-DD)
Date Added To File: 2015-01-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2015-01-05
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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