NHTSA ID Number: 10667347
Incident Date: 2014-12-10
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: FJ CRUISER
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: JTEBU11F570
Vehicle Mileage At Failure: 145200
Vehicle Speed: 40
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: EAST PEORIA, IL
Summary of Complaint
THIS IS A COMPLAINT UPON TOYOTA AND AS THEY HAVE BEEN AWARE OF MANUFACTURED DEFECT IN THE REAR DIFFERENTIAL GEARS AND BEARINGS OF MOST IF NOT ALL 2007 FJ CRUISERS. ALL THAT ARE MADE IN 2006 FOR SALE IN 2007 HAVE OR WILL HAVE A DIFFERENTIAL GO OUT AS IT IS A "2000 DOLLAR TIME BOMB WAITING TO HAPPEN AS THE TOYOTA SERVICE MANAGER STATED" I ASKED THE MANAGER IF ANY ASSISTANCE HAS BEEN GIVEN TO ANY OF THESE REPAIRS AS IT IS A COMMON PROBLEM WITH ALL 07'S AND HE SAID TOYOTA JUST ASSISTED ONE THEY DID A FEW MONTHS BACK AND IT WAS OUT OF WARRANTY. WITH THIS INFORMATION IT SEEMED IT COULD BE A POSSIBILITY SINCE TOYOTA IS VERY AWARE OF THE MANUFACTURED DEFECT OF THE REAR DIFFERENTIAL. SO I LEFT THE TOYOTA DEALERSHIP AND MADE MY CALL RIGHT AWAY AS TO JUST BE FRUSTRATED AS THEY STATED THEY COULD NOT ASSIST IN ANYWAY OTHER THAN FILE A CLAIM. STILL THE CASE EVEN AFTER MENTIONING THAT TOYOTA ASSISTED IN PAYING FOR SOME OF THE COST OF THIS DEFECTIVE PART REPLACEMENT OF ANOTHER SAME YEAR NOT THAT LONG AGO AND STILL GOT A BIG NO WAY CAN WE HELP IN ANYWAY WITH COSTS AS IT IS NOT A SAFETY HAZARD, BUT TO ME IT COULD BE A SAFETY HAZARD AS I HAVE HEARD THAT THE REAR DIFFERENTIAL CAN GO OUT AND NO POWERTRAIN AT ALL AT ANY GIVEN MOMENT AND COULD IN THE MIDDLE OF AN INTERSECTION TURNING, UP A HILL, PASSING ANOTHER VEHICLE, PULLING A TRAILER, ETC. MY DIFFERENTIAL COVER IS ALSO STARTING TO GET HOT AND SMELL FROM I IMAGINE FRICTION. ANYHOW SO MANY INCIDENTS OF THE SAME CASE WITH THE SAME YEAR AND SAME PROBLEM, ITS HARD TO SAY HOW MANY REALLY COMPLAINTS AND CLAIMS THEY HAVE GOTTEN. I HAVE BEEN TOLD MORE THAN A THOUSAND CASES. PLEASE TAKE THIS SERIOUS AND TOYOTA NEEDS TO OWN UP TO IT FOR ALLOWING A TIME BOMB WAITING TO HAPPEN AND SOME OF THOSE CUSTOMERS HAD IT HAPPEN AS SOON AS 65,000 MILES JUST OUT OF WARRANTY. MANY OTHERS EXPERIENCE THE SAME PROBLEM EVEN AT EARLIER MILEAGE JUST OUT OF WARRANTY. *TR
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Complaint 10667347 Documents
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2014-12-10
(YYYY-MM-DD)
Date Added To File: 2014-12-19
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2014-12-19
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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