NHTSA ID Number: 10658581
Incident Date: 2014-10-28
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: CHARGER
Model Year: 2011
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure: 80000
Vehicle Speed: 55
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: MONTGOMERY, AL
Summary of Complaint
WHILE DRIVING MY 2011 DODGE CHARGER ON THE HIGHWAY GOING ABOUT 55MPH, I STARTED TO HEAR A WHINY OR HISSING NOISE COMING FROM UNDER THE HOOD I CONTINUED TO DRIVE TO MY DESTINATION AND ALL OF A SUDDEN A BATTERY SAVER MODE LIGHT CAME ON THE BRAKES GOT REALLY HARD TO CONTROL THE CAR THEN IT JUST SHUTOFF . WITH THE BRAKES BEING THAT HARD TO PRESS TO CONTROL THE CAR IT WAS VERY HARD TO TRY TO PULL OVER THE SIDE OF THE RODE, I FINAL GOT THE CAR AT A COMPLETE STOP . I WAITED FOR A WHILE CAR STILL WOULDN'T START SO I HAD RELATIVE COME REMOVE THE BATTERY TO HAVE IT CHECKED AT AUTO ZONE WHICH THEY SAID THE BATTERY WAS GOOD JUST NEED A CHARGE ,THEY CHARGED THE BATTERY FOR ME WE GOT IT BACK IN THE CAR THE LONG ENOUGH FOR ME TO MAKE IT HOME. THE NEXT DAY WENT OUT TO START THE CAR STILL HEARING THE NOISE AND THE BATTERY SAVER LIGHT WAS STILL ON WAS ABLE TO DRIVE TO LOCAL PART STORE THEY CHECKED THE ALTERNATOR IT WAS NO GOOD THE GUY TOLD ME THE VOLTAGE THAT IT WAS GIVING OUT MY CAR WAS RUNNING ONLY OFF BATTERY SO I HAD TO RUSH BACK HOME BEFORE THE CAR SHUTDOWN AGAIN IN TRAFFIC WHICH WAS DANGEROUS TO ME AND MY UNBORN. I SPOKE WITH THE DEALERSHIP THEY TOLD ME SOUNDS LIKE MY ALTERNATOR IS BAD AND TO BRING IT IN FOR THEM TO CHECK WHICH IS $97.99+ TAX AND TOTAL REPAIRS WOULD BE AROUND 600-$750.00 WHICH IS TOTALLY UNAFFORDABLE. HE ALSO STATED ITS A KNOWN ISSUE BY CHRYSLER AND THEY WILL BEGIN A RECALL AND NOTIFY CUSTOMERS AT THE END OF NOVEMBER BUT WHEN I CALL CHRYSLER CUSTOMER SERVICE THEY HAVE NO UPDATES . THIS IS THE 2ND RECALL SINCE I HAD THIS CAR I WAS THINKING ABOUT THE 2015MODEL AS MY NEXT CAR BUT THE WAY THINGS ARE GOING WITH DODGE I THINK NOT. I JUST WANT MY VEHICLE REPAIRED UNDER THE RECALL GUIDELINES AND WISH THEY COULD START IT A LITTLE SOONER PLEASE! *TR
Check if your Dodge has a Recall
Complaint 10658581 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2014-10-28
(YYYY-MM-DD)
Date Added To File: 2014-11-17
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2014-11-17
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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