NHTSA ID Number: 10608583
Incident Date: 2014-02-14
Manufacturer's Name: General Motors, LLC
Vehicle/Equipment Make: BUICK
Vehicle/Equipment Model: PARK AVENUE
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: 1G4CW54K144
Vehicle Mileage At Failure: 219000
Vehicle Speed: 68
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: NOBLESVILLE, IN
Summary of Complaint
THE AFTERNOON OF FEBRUARY 14 MY WIFE AND I WERE DRIVING FROM INDIANA ON I-70 EAST TOWARDS DAYTON, OHIO. AS WE WERE DRIVING WE NOTICED HOW THE SNOW STORM WE THOUGHT WE WERE LEAVING BEHIND IN INDIANA SEEMED TO BE EVER WITH US. ABOUT 3 P.M. IN THE AFTERNOON I, THE DRIVER, SMELLED A FAINT ELECTRICAL ODOR. HAVING HAD THAT EXPERIENCE BEFORE WITH NO CONSEQUENCE I THOUGHT I MIGHT JUST BE MISTAKEN OR SMELLED THE ODOR FROM ANOTHER CAR. ABOUT THE SAME TIME, I CAN'T REMEMBER WHETHER IT WAS JUST BEFORE OR JUST AFTER THIS, THE SERVICE ENGINE SOON LIGHT ILLUMINATED WHICH IT HAS DONE INTERMITTENTLY IN THE RECENT PAST WITH NO CONSEQUENCE. JUST A FEW MINUTES LATER, HOWEVER, THE RADIO CEASED TO OPERATE. SINCE OUR AM CAPABILITY HAD VANISHED ALMOST A YEAR AGO, WE BOTH TOOK NOTE OF THIS OBVIOUS INTERRUPTION. FOR THE NEXT FEW MOMENTS WE WERE DISTRACTED BY NOT HAVING RADIO, BUT FIDDLED WITH THE DIAL, AND SOON HAD A SIGNAL RETURN FOR JUST A BRIEF MOMENT THEN IT WENT SILENT AGAIN. AT ABOUT THAT SAME MOMENT I AGAIN DETECTED A WHIFF OF ELECTRICAL ODOR. EARLIER, SINCE THE REAR WINDOW WAS FREE OF SNOW, I HAD TURNED OFF THE DEFROSTER. BUT, SCANNING THE MIRRORS, I WAS SURPRISED TO DISCOVER A TINY FLAME IN THE REAR WINDOW. ON THE DRIVER'S SIDE OF THE CAR, AND IN THE UPPER CORNER OF THE REAR WINDOW, THERE WAS A CIGARETTE LIGHTER SIZE FLAME. OBVIOUSLY AMAZED AND SURPRISED, I TOLD MY WIFE WHAT I SAW AND QUICKLY BEGAN TO DECELERATE SO I COULD PULL OVER. AFTER STOPPING AND OPENING THE PASSENGER DOOR ON THE DRIVER'S SIDE, I SWATTED INSTINCTIVELY AT THE FLAME WITH MY LEFT HAND, HOPING THAT SUCH A MOTION WOULD DOUSE THE FLAME. THAT ONLY SUCCEEDED IN INJURING MY HAND IN WHAT LATER TURNED OUT TO BE A 2ND DEGREE BURN. THE CAR WAS EVENTUALLY CONSUMED BY FIRE EXCEPT THE FRONT FENDERS & TIRES - TOTALLED BUICK DID NOT ATTEND TO MY CASE BECAUSE I NO LONGER OWNED THE CAR WHEN I CALLED THEM {CASE # 711288559106]. *JS
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Complaint 10608583 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: Yes
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 1
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2014-02-14
(YYYY-MM-DD)
Date Added To File: 2014-07-07
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2014-07-07
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat
:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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