NHTSA ID Number: 10586562
Incident Date: 2014-04-01
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: UPLANDER
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 1GNDV23L05D
Vehicle Mileage At Failure: 92419
Vehicle Speed: 15
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: LANCASTER, PA
Summary of Complaint
1ST TIME WIFE DRIVING IN PARKING LOT. ENGINE SHUT OFF, NO POWER STEERING, BRAKES, DASH BOARD INSTRUMENT PANEL WENT OFF. TOTAL POWER FAILURE. COULDN'T START, NOT SURE WHAT SHE DID TO FINALLY GET IT STARTED. NOT SERVICED @ THIS TIME. 2ND TIME VEHICLE WOULD NOT START. TOWED TO PEPBOY'S. COULD NOT DIAGNOSE PROBLEM, BUT UPON PUTTING BACK TOGETHER IT STARTED WORKING. I DROVE TO GM DEALERSHIP. COULD NOT DIAGNOSE BECAUSE WAS NOT DISPLAYING ISSUE. I HAD THEIR MASTER MECHANIC DRIVE FOR WEEK AND HE CLAIMS EVERYTHING RUNNING FINE. 3RD TIME < THAN MONTH AFTER 2ND TIME I'M DRIVING +/- 40MPH. COME UP TO INTERSECTION, PUMP BRAKES TWICE IN QUICK SUCCESSION AND DASHBOARD EMERGENCY LIGHT COMES ON ALONG W/ OTHER WARNING LIGHTS. NO TIME TO TELL WHAT THEY WERE. DEPRESS BRAKE TO COME TO STOP @ INTERSECTION AND DASHBOARD GOES BACK TO NORMAL. I START OUT WHEN LIGHT TURNS GREEN AND I GET TO +/- 30MPH PUMP BRAKES TWICE AGAIN AND ENGINE SHUT OFF, NO POWER STEERING, BRAKES, LIGHTS TURNED OFF "DRIVING AT NIGHT", DASHBOARD INSTRUMENT PANEL WENT OFF. AGAIN TOTAL POWER FAILURE. I PUT IN PARK, WOULD NOT START, TURNING KEY DID NOTHING, NO POWER WHATSOEVER. I PULLED KEY OUT AND WENT TO OPEN DOOR BUT COULD NOT OPEN OR UNLOCK DOOR. I COULD NOT GET OUT OF VEHICLE!!!! AT THIS POINT I MANAGED TO FLAG SOMEONE DOWN TO ASSIST ME. THEY SUGGESTED TO PUSH OFF TO SIDE OF ROAD. I PUT KEY BACK IN AND PUT IN DRIVE "HARD TO DO BECAUSE EVERYTHING IS DIGITALLY DISPLAYED" AND GOT TO SIDE OF ROAD. I TRIED TO OPEN DOOR AGAIN AND THIS TIME IT OPENED. AS OF 04-05-14 VEHICLE BACK AT SAME GM DEALERSHIP WHERE THEY CLAIM BEFORE GM WILL EVEN CONSIDER ANY DEFECTIVE PARTS & PAYING FOR ANYTHING. I FIRST HAVE TO PAY THEM TO REMOVE AFTER MARKET RADIO THAT PREVIOUS OWNER INSTALLED TO RETURN VEHICLE BACK TO FACTORY CONDITION. I'M STILL NOT SURE WHAT GM WILL TAKE RESPONSIBILITY FOR EVEN AFTER THEY DO THIS & WHEN IT HAPPENS AGAIN. *TR
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Complaint 10586562 Documents
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- Mixes well with conventional fluids
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2014-04-01
(YYYY-MM-DD)
Date Added To File: 2014-05-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2014-05-05
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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