NHTSA ID Number: 10577239

Incident Date: 2011-10-21

Manufacturer's Name: General Motors, LLC

Vehicle/Equipment Make: CHEVROLET

Vehicle/Equipment Model: MALIBU

Model Year: 2003
9999 If Unknown Or N/A

Vehicle Identification Number: 1G1ND52J33M

Vehicle Mileage At Failure: 65245

Vehicle Speed: 60

Number Of Occurrences: 1

Was Vehicle Towed: No

Consumer Location: VERNON BRITISH COLUMBIA CANADA, WA

Summary of Complaint

WE OWN A 2003 CHEV MALIBU, SOLD AND SERVICED IN CANADA, BUT MANUFACTURED AT GM'S LANSING, MICHIGAN ASSEMBLY PLANT. CHEV MALIBUS ARE NOT YET INCLUDED ON THE GM IGNITION SWITCH RECALL LIST, BUT IN OCT/11 WE HAD EXACTLY THE SAME PROBLEMS REPORTED BY THOSE VEHICLES CURRENTLY ON THE RECALL LIST: FOR PERHAPS 5 SECONDS, A TOTAL LOSS OF ALL POWER (ENGINE, LIGHTS, POWER STEERING, POWER BRAKES, ETC.,) WHILE DRIVING ON A HIGHWAY AT 60 MPH, AT NIGHT. AFTER THAT 5 SECOND DELAY, ALL POWER RESUMED, (LIGHTS, ENGINE, ETC) AND THE CAR OPERATED PERFECTLY FOR THE REST OF THE DRIVE HOME. A DAY LATER, WE AGAIN HAD A TOTAL LOSS OF ALL POWER, THIS TIME WHILE TURNING A CORNER AT SLOW SPEED. THE LOSS OF POWER STEERING AND BRAKING MADE IT VERY DIFFICULT TO AVOID AN ACCIDENT THEN. A COUPLE OF DAYS LATER, ON 25 OCT/11, I HAD MY IGNITION SWITCH REPLACED AT MY LOCAL GM CHEV DEALERSHIP, AT A COST OF $416.51. AT NO TIME DID THE DEALER MENTION ANY KNOWN PROBLEMS WITH THESE IGNITION SWITCHES. IN LIGHT OF THE RECENT RECALL, I CONTACTED MY GM DEALERSHIP, WHO STATED THEY COULD NOT COMMENT ON WHETHER THE REPLACEMENT SWITCH IS POTENTIALLY FAULTY OR NOT - AND HOW WOULD DEALERS KNOW, IF GM REPLACED THE ORIGINAL SWITCHES WITHOUT CHANGING THE PART NUMBER? WERE DEALERS TOLD TO GET RID OF THE "OLD STOCK", OR TO RETURN IT TO GM? THE DEALER STATED THAT, IF AND WHEN MY VEHICLE IS ADDED TO THE CURRENT RECALL LIST, THEY WOULD "REPLACE THE REPLACEMENT". IN OTHER WORDS, I COULD BE DRIVING WITH A FAULTY SWITCH - A POTENTIAL DANGER TO MYSELF AND TO OTHERS....AND, TO DATE, GM APPARENTLY DOESN'T PLAN TO DO ANYTHING ABOUT IT. I'M OUT $416 AND MAY STILL HAVE A DEFECTIVE IGNITION SWITCH. I RECOGNIZE THAT YOUR DEPARTMENT'S AUTHORITY DOESN'T EXTEND TO CANADA. HOWEVER, ALTHOUGH MY VEHICLE WAS SOLD AND SERVICED IN CANADA, IT WAS MANUFACTURED IN LANSING, MICHIGAN - LIKE HUNDREDS OF THOUSANDS OF OTHER CHEV MALIBUS. *TR

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Complaint 10577239 Documents

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2011-10-21
(YYYY-MM-DD)

Date Added To File: 2014-04-03
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2014-04-03
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: ELECTRICAL SYSTEM

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders: 6

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System:

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]:

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: