NHTSA ID Number: 10568648
Incident Date: 2011-11-30
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F SUPER DUTY
Model Year: 2008
9999 If Unknown Or N/A
Vehicle Identification Number: 1FTSW21R68E
Vehicle Mileage At Failure: 60000
Vehicle Speed: 60
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: HOLT, FL
Summary of Complaint
THIS TRUCK HAS BEEN AN ISSUE FROM THE TIME WE BOUGHT IT. WE HAVE CONTACTED FORD MULTIPLE TIMES AND THEIR RESPONSE IS "KEEP YOUR RECEIPTS JUST IN CASE." WE HAVE REPLACED THE TURBOS BOTH HIGH AND LOW END TWICE AND THEY ARE STARTING TO ACT UP AGAIN. TRAVELING 60 MPH DOWN THE ROAD YOU LOSE ALL TURBO PRESSURE CAUSING YOU TO LOSE POWER. YOU HAVE TO PULL OVER SHUT THE TRUCK OFF AND RE-CRANK IT. THE TRUCK SHUTS OFF WHILE DRIVING WITHOUT THROWING A CHECK ENGINE LIGHT. THE BELT TENSIONER HAS SEPARATED COMING DOWN THE HIGHWAY SHUTTING OFF COMPLETE POWER AT 60 MPH. ABOUT EVERY 3RD TIME OF FILLING UP WITH DIESEL FUEL WE HAVE TO DRAIN THE WATER SEPARATOR. WHEN THE REGEN SYSTEM KICKS IN TREMENDOUS AMOUNT OF DIESEL FUMES COME IN TO THE TRUCK CAUSING HEADACHES WITH EXTREME LOSE OF POWER. WHITE SMOKE COMING OUT OF THE TAIL PIPE. THE STOCK RIM SPLIT ON THE DRIVER FRONT TIRE AND THE DEALERSHIP WANTED $1300.00 FOR ONE RIM WHEN A WHOLE SET OF AFTERMARKET RIMS ARE HUNDREDS OF DOLLARS CHEAPER. BOTH FRONT CALIPERS HAVE LOCKED UP AT DIFFERENT OCCASIONS TOWING 1,000 LB TRAILER AND ONE JUST DRIVING DOWN THE ROAD.ALL SEALS ARE LEAKING. RADIATOR IS LEAKING. ROCKER ARMS ARE TAPPING AND COST $1700 TO REPLACE COMING FROM A CERTIFIED FORD MECHANIC. WE HAVE HAD 3 DEALERSHIPS TELL US THEY DON'T WANT THE TRUCK AND REFUSE TO GO LOOK AT IT BECAUSE OF THE MOTOR. ITS ASHAME THE TRUCK WAS A $55,000 TRUCK BRAND NEW. 2 YEARS OLD IT VALUED AT $40,000 AND 2 YEARS AFTER ITS AT $17,000 RESALE. STEERING IS ALL OVER THE PLACE WHEN HITTING SEEMS OR RUTS IN THE ROAD MAKING THE TRUCK HARD TO CONTROL AND VERY UNSAFE. THIS IS BY FAR THE WORST VEHICLE WE HAVE EVER OWNED. FORD SHOULD BE ASHAMED OF PUTTING SUCH A UNSAFE VEHICLE ON THE ROAD AND NOT DOING ANYTHING TO HELP THE CUSTOMERS THAT HAVE WASTED $55,000. WOULD YOU TRUST YOUR KIDS IN THIS VEHICLE? THERE HAS BEEN 5 FORD DEALERS TELL US THEY DON'T EVEN WANT IT. 6.4L=JUNK. *TR
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Complaint 10568648 Documents
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- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-11-30
(YYYY-MM-DD)
Date Added To File: 2014-03-11
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2014-03-11
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 8
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Diesel
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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