NHTSA ID Number: 10568310

Incident Date: 2013-10-13

Manufacturer's Name: Suzuki Motor USA, LLC

Vehicle/Equipment Make: SUZUKI

Vehicle/Equipment Model: SX4

Model Year: 2008
9999 If Unknown Or N/A

Vehicle Identification Number: JS2YC141885

Vehicle Mileage At Failure: 55000

Vehicle Speed: 0

Number Of Occurrences: 1

Was Vehicle Towed: No

Consumer Location: BENBROOK, TX

Summary of Complaint

SX4 AIR BAGS RECALL NUMBER: 13V405000 RECALL DATE: 09/06/2013 PROBLEM SUMMARY: SUZUKI MOTOR OF AMERICA, INC. (SUZUKI) IS RECALLING CERTAIN MODEL YEAR 2006-2011 GRAND VITARA AND 2007-2011 SX4 VEHICLES. IN THE AFFECTED VEHICLES, OVER TIME, THE OCS SENSOR MAT INSTALLED IN THE FRONT PASSENGER SEAT MAY FAIL DUE TO REPEATED FLEXING OF THE MAT FROM USE OF THE SEAT. AS A RESULT, DURING A CRASH NECESSITATING DEPLOYMENT, THE AIR BAG WILL DEPLOY REGARDLESS OF WHETHER THE FRONT SEAT OCCUPANT IS AN ADULT OR A CHILD. CONSEQUENCE: AIR BAG DEPLOYMENT WITH A CHILD IN THE FRONT PASSENGER SIDE SEAT INCREASES THE RISK OF INJURY TO THAT CHILD. CORRECTIVE ACTION: SUZUKI WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE FRONT PASSENGER SEAT CUSHION ASSEMBLY (WHICH INCLUDES THE OCS SENSOR MAT) FREE OF CHARGE. SUFFICIENT QUANTITIES OF PARTS ARE NOT CURRENTLY AVAILABLE TO FIX ALL OF THE AFFECTED VEHICLES. OWNERS WILL BE NOTIFIED OF THE RECALL IN OCTOBER 2013 AND WILL RECEIVE A SECOND NOTIFICATION WHEN PARTS ARE AVAILABLE TO HAVE THEIR VEHICLE REPAIRED. OWNERS MAY CONTACT SUZUKI AT 1-800-934-0934. SUZUKI'S RECALL CAMPAIGN NUMBER IS VD. *TR

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Complaint 10568310 Documents

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Investigations List

CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2013-10-13
(YYYY-MM-DD)

Date Added To File: 2014-03-10
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2014-03-10
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: ELECTRICAL SYSTEM

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders:

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System:

FI = Fuel Injection
TB = Turbo

Fuel Type:

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]:

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: