NHTSA ID Number: 10567555
Incident Date: 2013-12-14
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: SATURN
Vehicle/Equipment Model: VUE
Model Year: 2008
9999 If Unknown Or N/A
Vehicle Identification Number: 3GSCL53768S
Vehicle Mileage At Failure: 99000
Vehicle Speed: 70
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: CLINTON, MS
Summary of Complaint
WE WERE DRIVING I55 SOUTH NEAR BATESVILLE,MS. AT ABOUT 7:30PM WHEN THE LIGHTS STARTED DIMMING AND ALL THE LIGHTS ON THE DASH LITE UP AIRBAGS,CHECK ENGINE ETC. I IMMEDIATELY PULLED OFF AT THE BATESVILLE,MS. EXIT AND HEADED EAST TO THE WALMART..THE MECHANIC CHECKED THE BATTERY AND DECODED THE SUV AND SAID THAT THE PROBLEM WAS THE WIRING HARNESSES WHICH REST ON TOP OF THE BATTERY.THE MAIN BRAIN OF THE SUV LITERALLY REST ON TOP OF THE BATTERY.THE MECHANIC SHOOK THE HARNESS AND THE SUV CRANKED BUT THE LIGHTS WERE DIM AND WE DROVE IT HOME.I LOOKED AT IT THE NEXT DAY AND THE HARNESS IS FASTENED TO THE TOP OF THE BATTERY AND IT WASN'T COMPLETELY FASTENED.WHEN THE PERSON INSTALLED THE NEW BATTERY AT AUTOZONE IT MUST HAVE NOT GOTTEN COMPLETELY FASTENED.I LOOKED FURTHER AND NOTICED THAT THE CONDUIT ON ALL THREE BRANCHES HAD DISINTEGRATED AND WIRES WERE EXPOSED.THERE WAS A WIRE TIE THAT WAS CLIPPED BELOW TO THE BATTERY BOX AND SINCE THE CONDUIT DISINTEGRATED THIS CAUSES THE WIRES TO PULL OUT FROM THE BRAIN OF THE SUV.I PULLED THE WIRES BACK UP AND WRAPPED THESE THREE BRANCHES WITH TAPE SEPARATELY.AT THE BOTTOM WHERE THE THREE WENT TOGETHER,I PUT EXTRA TAPE AND ANOTHER WIRE TIE TO THE BATTERY CASING.IT STILL JARS LOOSE ON OCCASION AND I CAN TELL WHEN THE LIGHT DIMS AT THE ODOMETER.I GENERALLY RAISE THE HOOD AND PUSH ON THE FIRST HARNESS UNTIL THE LIGHT STOPS DIMMING ON THE ODOMETER.I WON'T DRIVE THIS SUV OUT OF TOWN.I THINK THIS WAS A POOR DESIGN AND GM COULD HAVE PUT THE BRAIN SOMEWHERE ELSE.I RETIRED FROM GM'S DELPHI PACKARD ELECTRIC DIVISION AND USED TO CHECK FIRST PIECE SAMPLE WIRING HARNESSES.I AM THINKING THEY PROBABLY USED THE WRONG CONDUITS BECAUSE THEY WEREN'T HEAT RESISTANT,BUT THESE WIRES SHOULDN'T SHAKE LOOSE UNLESS THEY ARE UNSEATED OR BROKEN.THESE THREE CONNECTIONS CAN COMPLETELY SHUT THE SUV OFF EVEN WHEN YOU ARE DRIVING IF THEY COME LOOSE. *TR
Complaint 10567555 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2013-12-14
(YYYY-MM-DD)
Date Added To File: 2014-03-06
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2014-03-06
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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