NHTSA ID Number: 10553760
Incident Date: 2013-11-21
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET![]()
Vehicle/Equipment Model: AVALANCHE 1500
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 3GNFK12397G
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: PENFIELD, NY
Summary of Complaint
I WAS INVOLVED IN MOTOR VEHICLE ACCIDENT ON THE DATE OF NOV 21,2013. I WAS PULLING OUT OF A PARKING LOT, I WAS HIT BY AN ON COMING MID SIZED SUV TRAVELING AT A HIGH RATE OF SPEED. THE CRASH CAUSED A LARGE AMOUNT OF DAMAGE TO THE SUV AS WELL AS A LARGE AMOUNT OF DAMAGE TO MY 2007 AVALANCHE. THE IMPACT HIT MY FRONT DRIVERS CORNER. MY AIR BAGS DID "NOT" DEPLOY!!!! THERE IS NOW A WARNING LIGHT ON MY DASH INFO CENTER. I GOT THAT INFO FROM THE INS ADJUSTER WHO CALLED TO LET ME KNOW THE TRUCK IS GOING TO BE REPAIRED. MY CONCERN IS THAT WHY DIDN'T MY AIR BAGS DEPLOY??? I HAVE BEEN DOING SOME READING AND THERE SEAMS TO BE A MAJOR ISSUE WITH GM'S AVALANCHE MODELS AND AIR BAG ISSUES. IT IS WELL DOCUMENTED ON SEVERAL WEB SITE THREW OUT THE INTERNET. I EVEN FOUND SOME INFO ON SERVICE NOTICES POSTED BY GM TO DEALERS. IF GM KNOWS THIS IS A SAFETY ISSUE WHY HAS THERE NOT BEEN A NATIONAL RECALL? I WAS INVOLVED IN A MAJOR ACCIDENT AND DID NOT HAVE THE ADDED BENEFIT OF THE SAFETY DEVICES THAT ARE SUPPOSED TO SAVE MY LIFE I PAID FOR THAT ADDED SAFETY IN THE HIGH PURCHASE PRICE OF MY TRUCK. WHY DIDN'T THEY WORK LIKE THEY ARE INTENDED TO???? THANK THE LORD IT WAS JUST ME IN THE TRUCK!! GOD FORBID HAD MY FAMILY BEEN IN THE TRUCK WITH ME, I CAN'T IMAGINE THE OUT COME!!! SOMETHING NEEDS TO BE DONE, THERE IS CLEARLY A SAFETY ISSUE WITH THESE SYSTEMS. GM KNOWS THERE IS A PROBLEM BUT HAS DONE NOTHING TO SOLVE IT. WHAT WILL IT TAKE??? A DEATH??? I CERTAINLY HOPE NOT!!!! I SUFFERED SOME INJURIES, NONE INTERNAL BUT I AM STILL RECOVERING, I WONDER IF THEY WOULD HAVE BEEN MINIMIZED HAD MY AIR BAGS WORKED LIKE THEY SHOULD HAVE! I AM THANKFUL THAT I'M STILL HERE FOR MY FAMILY AND THAT NONE OF THEM WERE WITH ME IN THE TRUCK DURING THIS ACCIDENT. PLEASE ADDRESS THIS ISSUE BEFORE SOME ONE LOOSES THEIR LIFE OR THAT OF A LOVED ONE! GM NEEDS TO FIX THIS ASAP! PLEASE!!! *TR
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Complaint 10553760 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 1
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2013-11-21
(YYYY-MM-DD)
Date Added To File: 2013-11-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2013-11-25
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: AIR BAGS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 8
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: BiFuel
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat
:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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