NHTSA ID Number: 10550289
Incident Date: 2011-09-29
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CIVIC
Model Year: 2013
9999 If Unknown Or N/A
Vehicle Identification Number: 19XFB2F9XDE
Vehicle Mileage At Failure: 4000
Vehicle Speed: 65
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: WEST LINN, OR
Summary of Complaint
I SET THE SPEED, USING THE CRUISE CONTROL, AT 65 MPH OR 70 MPH. UPON ENCOUNTERING A HILL THE CAR WILL SLOW DOWN TO AS MUCH AS 60 OR 65. EVENTUALLY THE CRUISE CONTROL WILL KICK IN AND THE AUTO-THROTTLE WILL ACCELERATE THE CAR QUICKLY TO 5 MPH BEYOND THE SET SPEED. IF IT WERE SET AT 65, THE CAR MIGHT ACCELERATE TO 70; SET AT 70 IT MIGHT GO TO 75. ADDITIONALLY, WHEN I HIT THE BRAKE TO DISENGAGE THE CRUISE CONTROL, IT MAY TAKE A COUPLE OF SECONDS FOR THE THROTTLE TO DISENGAGE. SEVERAL TIMES CARS HAVE PASSED ME WHEN THE CAR AUTOMATICALLY SLOWED GOING UP A HILL. AFTER PASSING ME, OTHER VEHICLES THOUGHT IT WAS SAFE TO PULL BACK INTO MY LANE, IN FRONT OF ME. IF THE CRUISE CONTROL KICKED IN AT SOME POINT IMMEDIATELY AFTER THEY PASSED, AND MY CAR STARTED RACING FORWARD, PUTTING LITTLE OR NO DISTANCE BETWEEN MYSELF AND THE CAR THAT JUST PASSED ME, THEN I HAD TO SWERVE TO AVOID AN ACCIDENT WITH THE CAR THAT JUST PASSED BECAUSE MY CAR WAS LUNGING FORWARD. UNKNOWN TO THE CAR THAT PASSED, IT WAS NO LONGER SAFE FOR THEM TO PULL BACK INTO THE RIGHT LANE (TWO LANES GOING SAME DIRECTION). UPON COMPLAINING TO TWO DEALERSHIPS, THEY STATED THAT WHAT I WAS SAYING JUST WASN'T TRUE, BUT THEY WERE UNWILLING TO TAKE A TEST DRIVE WITH ME TO CONFIRM MY EXPERIENCE. THEY NOTED THAT THEY HAD RECEIVED SEVERAL COMPLAINTS, BUT STATED THAT THE GAIN AND LOSS VARIANCE IN SPEED WAS NO MORE THAN 2 OR 3 MILES PER HOUR DUE TO THE DEFECTIVE CRUISE CONTROL. I BELIEVE HONDA IS WELL AWARE OF THIS DANGEROUS FEATURE, AND THAT THEY ARE DOING THEIR BEST TO SWEEP IT UNDER THE RUG. AS FAR AS I'M CONCERNED, THEY CAN FIX IT, OR TAKE THE CAR BACK. AT THIS POINT, I REALLY DON'T CARE. I DO NOT LIKE HAVING A CAR WITH A FEATURE I CAN NOT USE BECAUSE USING THE FEATURE CREATES TOO MUCH OF A ROAD HAZARD. *TR
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Complaint 10550289 Documents
For Latest Documents related to this Complaint, visit the NHTSA Website.
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- Mixes well with conventional fluids
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- Ideal for hydraulic and disc brakes
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- Excellent for ABS, disc and drum brake systems
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-09-29
(YYYY-MM-DD)
Date Added To File: 2013-10-30
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2013-10-30
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VEHICLE SPEED CONTROL
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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