NHTSA ID Number: 10549225
Incident Date: 2012-02-11
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: ACADIA
Model Year: 2008
9999 If Unknown Or N/A
Vehicle Identification Number: 1GKEV137X8J
Vehicle Mileage At Failure: 70000
Vehicle Speed: 35
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: MONROE, CT
Summary of Complaint
HUNDREDS OF COMPLAINTS ABOUT THE TRANSMISSION PROBLEMS I AM COMPLEXED THAT THERE IS NO RECALL AT THIS TIME. FEBRUARY 2012 MY GMC LOST POWER AS I WAS DRIVING. THE CAR WAS TOWED TO GMC AND I WAS TOLD SOMETHING WAS WRONG WITH THE TRANSMISSION (ON TOP OF ALL THE OTHER MAJOR PROBLEMS I HAVE HAD) THIS LUCKILY WAS COVERED UNDER THE WARRANTY. FAST FORWARD ONE YEAR LATER FEBRUARY 2013 TRANSMISSION FLUID LEAKING WENT TO THE DEALER WHERE THEY PUT IN A DYE TO TRACE THE LEAKS AS THEY SAID THEY DID NOT BELIEVE IT WAS THE TRANSMISSION, THEY WANTED TO CHARGE FOR THIS BUT AGREED TO DO THIS FOR FREE. I WAS ALSO TOLD THE TRANSMISSION THAT THEY FIXED WAS ONLY COVERED FOR 12 MONTHS OR 12,000 MILES. AT THIS POINT IT WAS A LOST CAUSE DEALING WITH THE DEALER AS THEY WERE NOT COVERING ANY OF THEIR WORK AND SAID THESE ISSUES DID NOT FALL UNDER WARRANTY EVEN THOUGH IT WAS STILL UNDER THE 5 YEAR/100,000 MILE WARRANTY PERIOD. AFTER DRIVING IT FOR A WHILE WE NOTICED MORE FLUID LEAKING FROM THE CAR SO MY HUSBAND BROUGHT THE CAR TO GMC IN EARLY OCTOBER 2013 TO DISCUSS THE ISSUE OF THE TRANSMISSION, HE WAS TOLD THE 5 YEARS PERIOD ENDED 9/27/13. ON OCTOBER 15 I WAS DRIVING ON THE HIGH WAY AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD NOT GO FASTER THAN 40 MPH. I DROVE THE CAR TO MY MECHANIC AS GMC WAS CLEAR THIS CAR WAS NO LONGER WARRANTIED. I AM NOW TOLD THAT MY CAR IS IN NEED OF A NEW TRANSMISSION COSTING OVER $4,000. CALLS INTO THE DEALER WENT UNANSWERED FOR OVER A WEEK AND COMPLAINTS TO GMC CORPORATE WERE USELESS. THIS IS NOT NORMAL WEAR AND TEAR OF A CAR AND IF YOU LOOK AT ALL THE COMPLAINTS MADE ON THE TRANSMISSION OF THIS CAR THERE NEEDS TO BE A RECALL AS THIS IS A HUGE SAFETY ISSUE WITH TRANSMISSIONS FAILING MORE THAN ONCE. IF YOU LOOK AT THE BUICK ENCLAVE AND SATURN OUTLOOK YAS THESE "TRIPLETS" ALL HAVE THE SAME ISSUES IT IS ENOUGH TO JUSTIFY A RECALL OR CLASS ACTION LAW SUIT. *TR
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Complaint 10549225 Documents
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- 3X Stronger than the leading full synthetic*
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- 20,000 miles between oil changes***
- Viscosity breakdown as measured in Kurt Orbahn test on 5W...
- As measured in Seq IX test under high load/torque conditions...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2012-02-11
(YYYY-MM-DD)
Date Added To File: 2013-10-23
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2013-10-23
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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