NHTSA ID Number: 10548328
Incident Date: 2013-10-17
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD![]()
Vehicle/Equipment Model: ESCAPE HYBRID![]()
Model Year: 2008
9999 If Unknown Or N/A
Vehicle Identification Number: 1FMCU49H08K
Vehicle Mileage At Failure: 92827
Vehicle Speed: 55
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: AUSTIN, TX
Summary of Complaint
IT WAS THURSDAY, OCTOBER 17, 2013. THE AMBIENT AIR TEMPERATURE WAS ABOUT 62 DEGREES. IT WAS SUNNY. THE STREETS WERE DRY. I WAS DRIVING SOUTH FROM AUSTIN TO NEW BRAUNFELS, TEXAS ON I-35 AT APPROXIMATELY 7:15 A.M. I HAD THE SPEED CONTROL SET FOR 55 M.P.H. AS I WAS LEAVING SAN MARCOS, AN ALARM TONE SOUNDED, AND THE DASH BOARD DISPLAY SHOWED "STOP SAFELY NOW" AND THE ENGINE SHUT OFF. I WAS ABLE TO MOVE TO THE SHOULDER USING BATTERY POWER ONLY AT LESS THAN 20 MILES AN HOUR, CAUSING ISSUES WITH OTHER TRAFFIC ON THE INTERSTATE, WITH MANY OF THE OTHER DRIVERS ANXIOUS TO GET TO WORK. I STOPPED THE CAR, AND WHEN IT WAS SAFE TO DO SO, EXITED THE VEHICLE AND DID A PERIMETER SCAN FOR ISSUES. NONE WERE DETECTED. I OPENED THE HOOD AND CHECKED FOR UNTOWARD ISSUES. THERE WAS NO SMOKE. THE ENGINE WASN'T OVERLY HOT. OIL WAS FULL TO THE APPROPRIATE MARK. THE VEHICLE HAD BEEN SERVICED BY THE DEALERSHIP WHO SOLD THE VEHICLE TO ME ABOUT 1790 MILES PRIOR TO THIS INCIDENT, AND A FULL DIAGNOSTIC WAS PERFORMED WITHOUT ANY ISSUES DETECTED. AFTER COMPLETING THIS CHECK, I RESTARTED THE CAR AND DROVE FOR ANOTHER 20 OR SO MILES WHEN THE ALARM AND DISPLAY REPEATED AS ABOVE. AGAIN THERE WERE NO ISSUES. I RESTARTED THE VEHICLE AFTER ABOUT THREE MINUTES AND WAS ABLE TO COMPLETE THE 75 MILE COMMUTE. THE RETURN TRIP HAD NO ISSUES. SINCE THE VEHICLE SHUT DOWN COMPLETELY WITHOUT WARNING IN FAST-MOVING TRAFFIC, THIS IS A CATASTROPHIC FAILURE. INFORMATION FROM THE INTERNET INDICATES THAT FORD
HAS HAD THIS ISSUE SINCE THE FIRST ESCAPE HYBRIDS WERE ON THE ROAD, AND THERE APPEARS TO BE NO DEFINITIVE PROBLEM OR CORRECTION. I REQUEST THAT THE NHTSA EXAMINE THIS TO DETERMINE IF A RECALL SHOULD BE PERFORMED BEFORE SOMEONE IS KILLED BECAUSE OF A FAULTY ALARM THAT SHUTS THE VEHICLE DOWN COMPLETELY WITHOUT WARNING. *TR
Check if your Ford has a Recall
Complaint 10548328 Documents
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Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2013-10-17
(YYYY-MM-DD)
Date Added To File: 2013-10-17
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2013-10-17
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 4
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: HE
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat
:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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