NHTSA ID Number: 10520163
Incident Date: 2010-06-30
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE
Model Year: 2010
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure: 200000
Vehicle Speed: 40
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: NORTH READING, MA
Summary of Complaint
PURCHASED MAY 30, 2012....LESS THAN ONE MONTH LATER, I WAS DRIVING ONTO A RAMP AND COULD NOT ACCELERATE. THE CAR JUST STOPPED BUT I COULD STEER SO I WAS ABLE TO PULL IT OVER. A STATE POLICEMAN CAME BY AND I SAID I WAS ON THE PHONE WITH MY MECHANIC. APPARENTLY, THE COMPUTER HAD SHUT DOWN AND THE ISSUE MAY HAVE BEEN THAT THE KEY I WAS USING WAS NOT PROGRAMMED?. I FOLLOWED STEPS TO PROGRAM KEYS AND EVERYTHING WAS FINE FOR MONTHS UNTIL THIS PAST APRIL, 2013. DRIVING ALONG ON A MAIN ROAD, THE CAR DID IT AGAIN. COULD STEER IT BUT COULD NOT REPAIR SAME WAY AS BEFORE. I KNOW COMPUTERS AND SAY THAT WHEN ALL ELSE FAILS, DISCONNECT IT. SO WE DISCONNECTED BATTERY AND WERE ABLE TO START CAR AND GET HOME BUT THE SAME THING HAPPENED AGAIN WHEN ARRIVING AT MY HOUSE. OF COURSE THE WARRANTY RAN OUT BACK IN FEBRUARY. MY MECHANIC COULD NOT DUPLICATE THE PROBLEM AND THEREFORE DID NOT KNOW WHY IT HAPPENED. I DO REGULAR MAINTENANCE THAT IS REQUIRED AND TAKE CARE OF THE CAR. I ALSO KEEP A LOG. IT HAPPENED TWO MORE TIMES SINCE, YESTERDAY AND TODAY, JUNE 17, 2013. I HAVE SEEN SEVERAL COMPLAINTS ONLINE ABOUT A SIMILAR PROBLEM WITH THE SAME MAKE, MODEL AND YEAR. THERE SHOULD BE A RECALL FOR THIS PROBLEM. THE CAR WAS PURCHASED USED AND WAS TWO YEARS OLD. THE PREVIOUS DRIVER DID NOT HAVE IT FOR VERY LONG BEFORE TURNING IT IN. I ASKED FOR THE CAR FACTS FROM THE DEALERSHIP AND THE CAR WAS BROUGHT IN SEVERAL TIMES WITH NO REPAIRS DONE. NOT EVEN SURE IF THEY WERE THE ACTUAL CAR FACTS. *TR
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Complaint 10520163 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2010-06-30
(YYYY-MM-DD)
Date Added To File: 2013-06-17
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2013-06-17
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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