NHTSA ID Number: 10508649
Incident Date: 2013-03-31
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ALTIMA
Model Year: 2009
9999 If Unknown Or N/A
Vehicle Identification Number: 1N4AL21E79N
Vehicle Mileage At Failure: 63000
Vehicle Speed: 60
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: ORLANDO, FL
Summary of Complaint
DEAR SIRS: ON MARCH 31ST AT APROX. 2PM I WAS HEADING TO WORK IN I-4 WESTBOUND WHEN MY CAR STARTED TO WOBBLE. I WAS JUST PAST THE OFF-RAMP FOR THE B-LINE, NEAR SEA WORLD, BUT BARELY GO TO THE SIDE OF THE ROAD BEFORE THE CONSTRUCTION ZONE NARROWED THE ROAD. WITHOUT ANY WARNING SIGN OR LIGHT,THE LEFT SIDE REAR TIRE HAD COMPLETELY SEPARATED FROM THE RIM AND WAS FLOPPING AROUND AND CAUGHT THE BUMPER TEARING IT PARTIALLY LOOSE. THROUGH MY INSURANCE, GEICO, I WAS ABLE TO GET A TOW TO UNIVERSAL NISSAN A COUPLE OF HOURS LATER. I CALLED MY HUSBAND AND HE MET ME BY THE CAR. WE WENT WITH THE TOW TO UNIVERSAL AND LEFT THE KEY IN THE DROP BOX. I HAD TO MISS WORK THAT DAY. THE NEXT DAY NISSAN CALLED TO TELL US THE CAR NEEDED "BODY WORK" AND WE HAD TO CALL GEICO TO GET ANOTHER TOW TO UNIVERSAL AUTOBODY. WE WERE VERY CLEAR THAT THE CAR HAD A WARRANTY AND WE THOUGHT THIS REPAIR SHOULD BE COVERED. WE HAD A GEICO REPRESENTATIVE INSPECT THE CAR ON 4-1 AND HE SAID IT WOULD BE 3 DAYS AND $443 TO FIX IT; THE TIRES WERE NOT COVERED BY GEICO AND WE DID NOT MEET OUR DEDUCTIBLE. WE SPOKE WITH UNIVERSAL SEVERAL TIMES TO HONOR THE WARRANTIES WE ARE PAYING FOR. THE PAPERS WERE IN THE CAR AND I ASSUMED OUR RECORDS WOULD BE ON FILE AT UNIVERSAL NISSAN. HE KEPT INSISTING THAT THE TIRES AND DAMAGE WERE NOT COVERED. WE WERE USING MY MOM'S AND ANOTHER OLDER CAR TO GET TO WORK, SO WE DIDN'T GO BACK TO UNIVERSAL AUTOBODY UNTIL THE REPAIRS WERE DONE, APRIL 8TH. WE AGREED ONLY TO REPLACE THE PAIR OF BACK TIRES WITH A USED RIM, AND A "WHEELHOUSE LINER" AND MOUNTING AND BALANCING. THEY SAID THEY HAD NOTHING TO DO WITH THE WARRANTY. I HAD TO PAY FOR THE CAR AND GO TO WORK; THE BILL WAS$725.47 WHICH WE ARE NOW DISPUTING. THE TIRES: 215/60R15 ARE INCORRECTLY BILLED. THE WARRANTY PAPERS WERE INSIDE THE CAR: ROAD HAZARD TIRE COVERAGE (5 YRS) OIL CHANGE & TIRE ROTATION PLAN, TOTAL LOSS PROTECTION ADDENDUM, ROYAL PROTECTION PLAN, ETC. WE ONLY HAD THE CAR 9 MONTHS; I'M READY TO RETURN IT. *TR
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Complaint 10508649 Documents
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Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2013-03-31
(YYYY-MM-DD)
Date Added To File: 2013-04-18
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2013-04-18
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: TIRES
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 4
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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