NHTSA ID Number: 10507338
Incident Date: 2011-11-01
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE
Model Year: 2010
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: TORONTO, ONTARIO, NY
Summary of Complaint
THIS WAS EMAILED TO FORD CUSTOMER CARE IN APRIL 2012. I PURCHASED A USED 2010 FORD ESCAPE V6 FWD IN DECEMBER 2010. THE VEHICLE OPERATED WELL UNTIL NOVEMBER OR DECEMBER OF 2011 WHEN I WAS DRIVING ON THE HIGHWAY AND SUDDENLY THE BRAKE SYSTEM LIGHT CAME ON AND IMMEDIATELY THE VEHICLE?S ACCELERATION GAVE OUT. THE RPMS WENT DOWN TO AN IDLING LEVEL (900 RPMS) AND THE ACCELERATOR DID NOT RESPOND. I PULLED ON TO THE SHOULDER AND AS I WAS COMING TO A STOP THE VEHICLE BEGAN TO SHAKE UNTIL THE VEHICLE STOPPED. THE VEHICLE DID TURN BACK ON AND WAS OK TO DRIVE HOME. THE FOLLOWING DAY IT WAS STILL RUNNING OK AND NO SENSOR LIGHTS WERE ON UNTIL THE CHECK ENGINE LIGHT CAME ON. THE FOLLOWING DAY I BROUGHT THE VEHICLE INTO A FORD SERVICE CENTRE. I WAS TOLD THAT THE PURGE VALVE NEEDED TO BE REPLACED AND WOULD SOLVE THE PROBLEM. THIS WAS COMPLETED AND I WAS ASSURED THAT THE PROBLEM HAD BEEN FIXED. ROUGHLY, TWO MONTHS LATER THE SAME ISSUE HAPPENED WITH THE VEHICLE?S ACCELERATION STOPPING AND ENGINE GOING TO AN IDLE, BUT THIS TIME THE POWERTRAIN LIGHT CAME ON. THIS HAPPENED TWICE BEFORE I WAS ABLE TO BRING IN THE VEHICLE INTO THE FORD SERVICE CENTRE. THIS TIME I WAS TOLD THAT THE AXEL ROD FLUID WAS LOW AND A SEAL NEEDED TO BE REPLACED. AGAIN I WAS TOLD THIS FIXED THE PROBLEM AND WOULD NOT HAPPEN AGAIN. AFTER DRIVING AROUND 7500 KMS THE VEHICLE HAD THE SAME ISSUE (WITH POWERTRAIN LIGHT ON). AFTER MAKING AN APPOINTMENT, THE VEHICLE?S ACCELERATION GAVE OUT 3 TIMES WHEN DRIVING ON ONE TRIP AND THE CHECK ENGINE LIGHT CAME ON AGAIN. IT DROVE POORLY THE FOLLOWING DAY AND THE ACCELERATION GAVE OUT AGAIN. I HAD TO HAVE THE VEHICLE TOWED TO FORD FOR THE SERVICE APPOINTMENT. THE THROTTLE BODY WAS REPLACED BUT DUE TO THE CONTINUOUS ASSURANCE THAT THE PROBLEM HAD BEEN FIXED EACH TIME, I DID NOT HAVE FAITH THAT IT HAD AND BOUGHT A NEW VEHICLE AND TRADED IN THE ESCAPE. *TR
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Complaint 10507338 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-11-01
(YYYY-MM-DD)
Date Added To File: 2013-04-06
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2013-04-06
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VEHICLE SPEED CONTROL
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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