NHTSA ID Number: 10489416
Incident Date: 2012-12-16
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ALTIMA
Model Year: 2010
9999 If Unknown Or N/A
Vehicle Identification Number: 1N4AL2AP4AN
Vehicle Mileage At Failure: 39000
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: BOLINGBROOK, IL
Summary of Complaint
ON SUNDAY, 12/16/12 EVENING AROUND 11:15PM, I WAS DRIVING HOME FROM OUT OF TOWN AND HAD TO PULL OVER FOR GAS ABOUT 45 MILES AWAY FROM THE HOUSE. I TURNED OFF THE VEHICLE AND FILLED UP THE GAS AND THE CAR WOULD NOT START ONCE WE WERE READY TO LEAVE. THE ABS AND FLIP LIGHTS WOULD BLINK AND THE BATTERY WOULD POWER UP BUT THE CAR ON THE PUSH BUTTON IGNITION WOULD NOT RESPOND WHICH WOULD START THE CAR, I CALLED THE TOWING COMPANY AND I WAS CHARGED $173 FOR TOWING TO THE DEALER AS THE MECHANIC WAS NOT ABLE TO START THE VEHICLE EITHER. THE FOLLOWING MORNING, I RECEIVED A CALL FROM THE DEALER STATING THE BRAKE PEDAL SWITCH WHICH WHEN PRESSED WITH THE KEY FOB IN THE VEHICLE ALLOWS THE CAR TO BE STARTED WHEN PRESSING THE PUSH BUTTON IGNITION SWITCH; THAT SWITCH ATTACHED TO THE BRAKE HARNESS HAD GONE BAD AND I WAS GIVEN A COST OF $232.64 TO REPLACE THIS SWITCH. THE DEALER STATED THAT HE WAS SHOWING IN HIS SYSTEM THAT THIS SWITCH WAS REDESIGNED RECENTLY AND THE NEW REDESIGNED SWITCH WHICH WOULD INCLUDE REPLACING THE BRAKE PEDAL HARNESS ALSO WOULD COST ME A TOTAL OF $531.17 AND HE STATED THAT HE RECOMMENDS THE NEW REDESIGNED SWITCH OVER THE LESSER EXPENSIVE SAME TYPE OF SWITCH THAT WENT BAD WHICH WOULD BE AT RISK OF GOING BAD AGAIN SOON. I ESCALATED THE ISSUE TO NISSAN CONSUMER AFFAIRS AT 1-800-NISSAN-1, CASE #10255931. I REQUESTED THEM TO COVER THE EXPENSE AS I HAD EXCEEDED THE MANUFACTURERS WARRANTY ONLY BY 3000 MILES AND HAD BOUGHT THE CAR BRAND NEW IN MAY, 2010. THEY RESEARCHED THE MATTER AND DECLINED TO COVER THE EXPENSE DUE TO A PREVIOUS BRAKE ROTOR ISSUE I HAD ESCALATED TO THEM 3 MONTHS AFTER PURCHASING THE VEHICLE WHICH WAS A SEPARATE ISSUE. I HOPE NO ONE ELSE IS STRANDED AS WE WERE WITH MY WIFE, MY TWIN 3 YEAR OLD BOYS, AND MYSELF AT 11:30PM AT NIGHT FAR AWAY DUE TO A BLOWN OUT SWITCH WHICH HAS NOW BEEN REDESIGNED, I AM ASKING THAT A RECALL ON THIS BE OPENED UP. *TR
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Complaint 10489416 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2012-12-16
(YYYY-MM-DD)
Date Added To File: 2012-12-20
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2012-12-20
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 4
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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