NHTSA ID Number: 10481049
Incident Date: 2012-10-01
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: TACOMA
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure: 134000
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: DARIEN, IL
Summary of Complaint
I BRAKE IN MY DRIVEWAY AT APPROX. 2 MPH, HEARD A LOUD THUMP IN THE REAR END OF MY 2001 TACOMA. WHEN I CHECKED, I FOUND THAT THE DRIVER SIDE FRONT BRACKET TO LEAF SPRING HOLDING THE REAR AXLE WAS ACTUALLY SITTING 2 OR 3 INCHES INTO THE FRAME RAIL. THE FRAME HAD RUSTED THROUGH IN THAT SPOT, THE RUST WAS SO BAD, THAT 6 INCHES OF STEEL ON BOTTOM OF FRAME RAIL WAS GONE IN ANY DIRECTION OF THE LEAF SPRING BRACKET ATTACHMENT POINT. THERE ISN'T ENOUGH STEEL LEFT TO EVEN ATTEMPT A WELD TO REPAIR IT. ON CLOSE INSPECTION OF THE FRAME OVERALL, THERE ARE MULTIPLE POINTS WHERE THE FRAME RAILS HAVE DISINTEGRATED. MY REAR AXLE IS SITTING OFF-CENTER, AND THE CAR CANNOT BE DRIVEN. IF NORMAL FORCE OR TORQUE IS APPLIED, THE AXLE WILL BREAK FREE, AND THIS WILL CAUSE AN ACCIDENT. I HEARD THAT THERE IS A RECALL ON TACOMA FRAME RAILS, SO I CALLED THE DEALER. DEALER STATED MY VIN DID NOT HAVE A RECALL; I CALLED TOYOTA, THEY TOLD ME THAT I WOULD BE CONTACTED IN 1 BUSINESS DAY. THEY NEVER CALLED. 2 DAYS LATER, I CALLED AND GOT TRANSFERRED TO THEIR "TRUCK TEAM," GOT SHUFFLED AROUND FOR 6 MORE PHONE CALLS OVER 3 DAYS, WHEN THEY INFORMED ME THAT THEY MAILED ME A NOTICE THAT I HAD TO HAVE GOTTEN A FRAME SPRAYING TO QUALIFY FOR THE FRAME RECALL. I NEVER RECEIVED SUCH NOTICE, AND TOYOTA DID NOT EVEN HAVE MY ADDRESS; WHICH THEY STATED THAT THEY GOT ALL INFORMATION FROM DMV. MY DMV INFO IS CURRENT, ALWAYS HAS BEEN. TOYOTA HAS GIVEN MY EVERY TYPE OF RUN-AROUND IMAGINABLE, ULTIMATELY DENYING MY RECALL. ON WEBSITES, THERE ARE THOUSANDS OF PEOPLE IN MY SAME SITUATION...EXACTLY THE SAME. FURTHER, THERE ARE MANY PEOPLE WHO HAD THE FRAME SPRAY, WHICH THEN PEELED OFF WITHIN MONTHS OF APPLICATION. THIS SEEMS LIKE TOYOTA DELIBERATELY TRIED TO EXCLUDE AS MANY PEOPLE AS POSSIBLE WITH THIS FRAME SPRAY, WHICH WOULDN'T BE NECESSARY IN THE FIRST PLACE IF THE FRAMES WEREN'T DEFECTIVE. MY TRUCK IS DEAD. *TR
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Complaint 10481049 Documents
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- Mixes well with conventional fluids
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2012-10-01
(YYYY-MM-DD)
Date Added To File: 2012-10-18
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2012-10-18
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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