NHTSA ID Number: 10477065
Incident Date: 2006-07-31
Manufacturer's Name: BMW
of North America, LLC
Vehicle/Equipment Make: BMW![]()
Vehicle/Equipment Model: Z4
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: 4USBT535X4L
Vehicle Mileage At Failure: 3700
Vehicle Speed: 35
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: WEBSTER, NY
Summary of Complaint
I BOUGHT THIS CAR BRAND NEW. IT CURRENTLY HAS ONLY 39K MILES ON IT RIGHT NOW (2012) SO ONE CAN EASILY SEE THAT I DRIVE THE CAR ONLY FOR LEISURE/PLEASURE. I LIVE IN UPSTATE NY SO CAN ONLY DRIVE THE CAR SEASONALLY. I INITIALLY THOUGHT THE STICKING/NOTCHING WAS DUE TO THE POOR RUN-FLAT TIRES (WHICH ALWAYS SEEMED TO SET OFF THE DASHBOARD SENSOR THAT THERE WAS NOT ENOUGH AIR IN THEM AND THEN PERHAPS AN ALIGNMENT ISSUE. THIS IS MY FIRST BMW, SO I THOUGHT THAT IT MIGHT BE ATTRIBUTED TO BEING MORE DIFFICULT TO CONTROL (EVEN AT LOWER SPEEDS LIKE 35-40MPH) BECAUSE IT WAS A PERFORMANCE CAR. I COMPLAINED TO THE DEALER BUT THEY CLAIMED THEY HAD "NEVER HEARD OF SUCH A PROBLEM," AND IT "WASN'T HAPPENING" FOR THEM. SO YET ANOTHER YEAR WOULD PASS AND THE CAR WOULD BE STORED FOR THE WINTER. WITH SUCH LIMITED TIME TO DRIVE THE CAR, I OVERLOOKED THE "NOTCHING" OF THE STEERING.... UNTIL THIS YEAR WHEN THERE WERE NO MORE POSSIBLE EXCUSES! I REPLACED ALL 4 RUN FLAT TIRES WITH ALL-SEASON RADIALS, HAD THE CAR COMPLETELY ALIGNED, CONVINCED THAT THIS WOULD SOLVE MY PROBLEM. I WAS VERY WRONG! I WAS AND AM SHOCKED THAT BMW
WOULD ALLOW 14+ PAGES OF COMPLAINTS DATING BACK TO 2005 WITHOUT DOING A RECALL ON THIS MATTER!! DOES A LIFE OR LIVES HAVE TO BE DESTROYED DUE TO SOMETHING CATASTROPHIC HAPPENING WITH THE STEERING BEFORE BMW TAKES ACTION? THIS IS THE SUPPOSED "ULTIMATE DRIVING MACHINE" THAT I DREAMED OF HAVING FOR DECADES. I'M OUTRAGED TO LEARN THAT THE PRESTIGIOUS BMW
COMPANY DOES NOT SEEM TO CARE MUCH ABOUT ITS CUSTOMERS SAFETY AND WELL BEING. I WOULD LIKE TO BE CONTACTED BY NHTSA AS WELL AS BMW
AND WILL CONTINUE TO PURSUE THIS MATTER UNTIL I AND ALL OF US THAT ARE EXPERIENCING THESE PROBLEMS ARE GIVEN THE RECALL AND RESOLUTION TO THE MECHANICAL PROBLEM THAT WE DESERVE. *TR
Check if your BMW has a Recall
Complaint 10477065 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-07-31
(YYYY-MM-DD)
Date Added To File: 2012-09-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2012-09-25
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat
:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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