NHTSA ID Number: 10475930
Incident Date: 2009-01-14
Manufacturer's Name: Honda (American Honda
Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CIVIC
Model Year: 2007
9999 If Unknown Or N/A
Vehicle Identification Number: 1HGFA15557L
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: FORT FRANCES, MN
Summary of Complaint
I PURCHASED A SLIGHTLY USED CIVIC FROM A DEALER IN JANUARY OF 2009 AND BEGAN TO DRIVE IT ON ICY ROADS IN ONTARIO WINTER. MY WIFE WHO USUALLY DRIVES THE CAR COMPLAINED SHE WAS SCARED TO DRIVE IT IF THERE WAS ANY ICE ON THE ROAD SURFACE BECAUSE THE CAR WOULD SUDDENLY SHIFT POSITION SIDEWAYS IN THE LANE. I FOUND THE REAR TIRES WORN OUT VERY FAST ON THE INSIDE OF BOTH WHEELS. I DID SOME RESEARCH AND FOUND OUT HONDA HAD ISSUED A SERVICE BULLETIN TO REPLACE THE REAR UPPER STRUTS WITH A LONGER UNIT. THE DEALER DID NOT DISCLOSE THIS INFORMATION WHEN I BOUGHT THE CAR BUT AFTER I BROUGHT IT UP VOLUNTEERED TO REPLACE THEM AND NEGOTIATED WITH ME FOR HALF THE REPLACEMENT COST OF THE TIRES. I THOUGHT THIS WOULD SOLVE THE PROBLEM. THE NEXT SET OF REAR TIRES ALSO WORE PREMATURELY ON THE INSIDE IN ABOUT 25000 MILES. WHEN I CALLED THE HONDA DEALER HE TOLD ME I NEEDED AN ALIGNMENT. I PAID FOR AN ALIGNMENT AT AN INDEPENDENT GARAGE AND WAS TOLD THE REAL WHEELS COULD NOT B ADJUSTED TO CORRECT THE NEGATIVE CAMBER. I WENT BACK TO THE DEALER WHO TOLD ME THAT HONDA DID NOT RECOGNIZE THIS DEFECT AND THE WARRANTY WOULD NOT COVER ANY REMEDY. HE DID A FREE REALIGNMENT FOR ME WITH DIFFICULTY AND SAID TO ROTATE MY TIRES MORE OFTEN. I TRIED THAT AND MY NEXT SET OF TIRES WORE OUT ON THE INSIDE JUST THE SAME. THE DEALER DID SAY THERE WAS AN AFTERMARKET PART THAT MAY CORRECT THE PROBLEM BUT I WOULD HAVE TO PAY FOR THE INSTALLATION ($600). I HAVE ABOUT 180000 KILOMETERS ON THE VEHICLE.THE VEHICLE MAKES REAR NOISE AND THE VIBRATION CANNOT BE GOOD FOR THE VEHICLE. THIS COULD BE A SAFETY ISSUE. *TR
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Complaint 10475930 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2009-01-14
(YYYY-MM-DD)
Date Added To File: 2012-09-19
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2012-09-19
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SUSPENSION
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 4
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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