NHTSA ID Number: 10470603
Incident Date: 2010-07-01
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: EXPRESS
Model Year: 2010
9999 If Unknown Or N/A
Vehicle Identification Number: 2CNALBEW0A6
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: FALL RIVER, ME
Summary of Complaint
I HAVE BEEN DEALING WITH GM HEAD OFFICE AND THEIR CALL CTR FOR OVER 1 + YEARS. I HAVE BEEN TELLING THEM THAT THERE IS HESITATION AT THE PEDAL AT ACCELERATION, CONSTANT NOISE FROM THE ENGINE - SOUNDS LIKE A MACHINE GUN. THEY ARE ALWAYS TELLING ME THAT THESE ARE "VEHICLE CHARACTERISTICS"!!!! I DON'T BELIEVE THEM! THEN THEY PUT ME ON A OIL CONSUMPTION AS I WAS ALMOST OUT OF OIL FOR A 3 YEAR OLD VEHICLE WITH ONLY 40,000KMS. THEY WERE MONITORING THIS EVERY 1,000 APPROX. I CAN SMELL GAS IN MY OIL, SO THEY SENT A SAMPLE OFF TO CAT, WHICH THEY TELL ME EVERYTHING WAS GOOD, BUT I HAVE NEVER SEEN A REPORT. THEN ALL OF A SUDDEN I RECEIVE A I RECEIVED A CALL REGARDING A "RECALIBRATING", SO I TAKE THE EQUINOX BACK INTO THE SHOP....THEY CALL ME BACK AND STATE THAT I HAD A LEAKING "HIGH PRESSURE FUEL PUMP", WHICH HAS MIXED GAS & OIL. I AM NOT STUPID AS GM THINKS - THIS IS NOT GOOD! WITH GAS MIXING WITH YOUR OIL IT CHANGES THE CONSISTENCY AND DOESN'T LUBRICATE THINGS LIKE IT SHOULD. CAN THIS TYPE OF THING CAUSE A "RUNAWAY"? I THINK ALL OF THESE SHOULD BE RECALLED - I HAVE BEEN READING ALOT OF PEOPLES WORDS ON-LINE AND MANY ARE HAVING THE SAME ISSUE - I REALLY DON'T THINK PEOPLE KNOW WHERE TO TURN. IN CLOSING, CAN YOU PLEASE ADVISE IF ANYONE ELSE HAS FILLED REPORTS ON THIS VEHICLE, IS THERE SOMETHING MORE THAT SHOULD BE DONE FOR ME AS I DON'T WANT TO HAVE A CATASTROPHIC FAILURE WITH MY FAMILY IN THE VEHICLE. SOMEONE HAS TO BE RESPONSIBLE HERE AND I THINK GM SHOULD BE MORE CONCERNED WITH THEIR CUSTOMERS & LIVES. THANK YOU. *TR
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Complaint 10470603 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2010-07-01
(YYYY-MM-DD)
Date Added To File: 2012-08-14
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2012-08-14
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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