NHTSA ID Number: 10458648
Incident Date: 2012-02-22
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: WRANGLER
Model Year: 2009
9999 If Unknown Or N/A
Vehicle Identification Number: 1J4FA24169L
Vehicle Mileage At Failure: 81900
Vehicle Speed: 55
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: HILLSVILLE, VA
Summary of Complaint
MY WIFE HAD JUST TAKEN OUR 2009 JEEP WRANGLER TO THE DEALERSHIP FOR ROUTINE MAINTENANCE, WHICH INCLUDED AN OIL CHANGE AND TIRE ROTATION. ON HER WAY HOME FROM THE DEALERSHIP THE VEHICLE STARTED SHAKING DRAMATICALLY SO SHE PULLED OFF THE ROAD AND CALLED ME. I TOLD HER THAT IF THE TIRES WERE REBALANCED THEN A WEIGHT MIGHT HAVE FALLEN OFF CAUSING ONE OF THE TIRES TO BE OUT OF BALANCE AND TOLD HER TO TRY AND DRIVE IT HOME AT A SLOW SPEED. SHE WAS ABLE TO GET THE VEHICLE HOME AND THE SHAKING DID NOT HAPPEN AGAIN. A COUPLE DAYS LATER SHE TOOK THE JEEP BACK TO THE DEALER AND ASKED THEM TO RECHECK THE TIRE BALANCING. THEY INDICATED THAT ONE OF THE TIRES WAS OUT OF BALANCE SO THEY FIXED IT AND WE THOUGHT THE PROBLEM WAS SOLVED. A COUPLE WEEKS LATER I WAS DRIVING THE JEEP AT ABOUT 55MPH WHEN WE HIT A SMALL BUMP IN THE ROAD AND IT STARTED A RATHER VIOLENT SHAKING AND WOBBLING IN THE FRONT END OF THE VEHICLE. I HAD TO SLOW DOWN SIGNIFICANTLY TO REGAIN CONTROL OF THE VEHICLE. MY WIFE TOOK IT BACK TO THE DEALERSHIP AND THEY DROVE THE VEHICLE BUT SAID THEY WERE UNABLE TO GET IT TO DUPLICATE THE SHAKING AND THEY INDICATED THAT THERE MIGHT BE A PROBLEM WITH THE DRIVE SHAFT. I STARTED DRIVING THE VEHICLE MORE OFTEN IN ORDER TO TAKE NOTE OF ALL THE CONDITIONS PRESENT WHEN THE SHAKING OCCURS AND TO TRY TO DIAGNOSE THE PROBLEM. I WAS SURPRISED WHEN I STARTED TO RESEARCH IT ON THE INTERNET AND IMMEDIATELY FOUND SEVERAL WEBSITES DISCUSSING A CONDITION REFERRED TO AS A "DEATH WOBBLE". THE SYMPTONS DESCRIBED ARE PRECISELY WHAT WE HAVE EXPERIENCED. THERE IS A VIOLENT SHAKING AND WOBBLING OF THE VEHICLE AND YOU HAVE TO SLOW DOWN IMMEDIATELY TO REGAIN CONTROL. OUR JEEP IS STOCK AND NO AFTER-MARKET MODIFICATIONS HAVE BEEN MADE TO THE SUSPENSION SYSTEM. I CONSIDER THIS TO BE A SIGNIFICANT SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY.
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Complaint 10458648 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2012-02-22
(YYYY-MM-DD)
Date Added To File: 2012-05-16
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2012-05-16
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SUSPENSION
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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