NHTSA ID Number: 10439142
Incident Date: 2011-11-22
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: PRIUS
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: JTDKB20U440
Vehicle Mileage At Failure: 193000
Vehicle Speed: 25
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: NEWTOWN, CT
Summary of Complaint
2004 TOYOTA PRIUS FRONTAL IMPACT CRASH INTO REAR OF VEHICLE 2, 2002 HONDA CRV, ON TUESDAY NOVEMBER 22, 2011, 4:33PM EST. BUMPER IMPACT AT APPROX SPEED 25MPH IN CLEAR CONDITIONS TOTALED SUBJECT VEHICLE INCLUDING COMPLETE FOLDING OF HOOD, DISPLACEMENT OF STRUCTURAL BUMPER, FAN ASSEMBLIES, RADIATOR & CONDENSER ASSEMBLIES INTO ENGINE WITH STRUCTURAL BUMPER PUSHED BACK 24" AT CENTER AND 18" TO LEFT & RIGHT SIDES. INSURANCE ADJUSTER STATED THAT BENDING OCCURRED AT FRONT OF VEHICLE FRAME. FRONT FENDERS CRUMPLED AND OBSTRUCTED FRONT DRIVER AND PASSENGER DOORS, ENTRAPPING OCCUPANTS, BOTH SEAT-BELTED INTO FRONT SEATS. DESPITE DISPLACEMENT FRONT STRUCTURAL BUMPER ASSEMBLY, BODY AND FRONT MECHANICALS, AIRBAGS DID NOT DEPLOY. SUBJECT AUTOMOBILE WAS HIGHER-MILEAGE VEHICLE WITH 193,000 MILES BUT IMMACULATELY MAINTAINED, RELIABLE, MECHANICALLY EXCELLENT, DISPLAYING NO SYSTEM WARNING LIGHTS AND HAVING NEWER MICHELIN RADIAL TIRES WITH 25% WEAR. OWNER HAS FULL SET OF PHOTOGRAPHS. EXTERIOR & INTERIOR, ATTESTING CLEAN CONDITION OF CAR AND FULL SET OF VEHICLE MAINTENANCE RECORDS. CRASH RESULTED IN MODERATE INJURY TO OCCUPANTS, MAINLY BRUISING, CONTUSIONS, BACK & NECK PAIN. BOTH WERE ADMITTED TO HOSPITAL ER AND DISCHARGED SAME DAY. FOLLOW UP MEDICAL CARE ONGOING. CONCERNED ABOUT AIRBAG-NON-DEPLOYMENT. BELIEVING THIS TO BE A FAILURE OF THE CAR'S SUPPLEMENTAL RESTRAINT SYSTEM. MY DAUGHTER AND WIFE'S INJURIES ARE NOT CRIPPLING OR DISFIGURING BUT IN SIMILAR CRASHES, WOULD OTHERS FAIR AS WELL? INCIDENT AND CONCERNS REGISTERED WITH TOYOTA CORPORATE, WHICH ASSERTED THAT AIRBAGS FUNCTIONED (?) AS DESIGNED. NOT SURPRISED THAT THEIR FIRST PRIORITY WOULD BE PROTECTING THEIR CORPORATED HIND QUARTERS BUT BELIEVE THAT NHTSA MIGHT PERFORM A MORE OBJECTIVE INVESTIGATION INTO THE HISTORY AND PERFORMANCE EFFICACY OF PRIUS AIRBAGS. THANK YOU. *TR
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Complaint 10439142 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 2
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-11-22
(YYYY-MM-DD)
Date Added To File: 2011-12-09
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2011-12-09
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: AIR BAGS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 4
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: BiFuel
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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