NHTSA ID Number: 10434170
Incident Date: 2011-10-24
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: TL
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: 19UUA66274A
Vehicle Mileage At Failure: 120000
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: CASTROVILLE, TX
Summary of Complaint
I RECENTLY DISCOVERED A HUGE GASH ON MY 04 ACURA TL'S DASHBOARD. I AM WORRIED THAT THIS CRACK WILL CAUSE AN AIRBAG FAILURE OR EVEN RESULT IN DEPLOYING PREMATURELY. IT IS LOCATED ALL THE WAY FROM THE STEERING WHEEL TO THE WINDSHIELD WITH AN ADDITIONAL CRACK TOWARDS THE MIDDLE. AS THE CRACK HAS EXPANDED WITHIN THE PAST WEEK, I HAVE FOUND THAT JUST ABOVE THE CENTER CONSOLE, THE AIRBAG HAS BEEN PUSHED TO THE SIDE, CAUSING THE AIRBAG TO BUBBLE UP IN THE CENTER. I CALLED ACURA AND WAS TOLD THAT THEY GIVE DISCOUNTS ON THE PRODUCT BECAUSE IT SHOULD NEVER HAPPEN AND BECAUSE IT WASN'T MY FAULT, JUST A FAULTY PRODUCT THAT HAS BEEN DISCOVERED IN SEVERAL OTHER STATES. I TALKED TO THE DISTRICT MANAGER OF GUNN ACURA IN SA,TX ABOUT THE ISSUE AND WAS TOLD THAT SINCE I HAVEN'T USED ACURA'S SERVICE DEPARTMENT AS MUCH AS THEY LIKE (PRETTY MUCH SAYING THAT I HAVEN'T GIVEN THEM ENOUGH MONEY), THEY WOULD GIVE ME ONLY A 15% DISCOUNT WHEN I WAS TOLD TO EXPECT AROUND 75%. MY CAR IS OUT OF WARRANTY BUT I DON'T SEE HOW THAT WOULD MATTER IF IT WAS BOUND TO HAPPEN ANYWAY. I DON'T UNDERSTAND WHY THIS DEFECT ISN'T A RECALL. THE DISTRICT MANAGER TOLD ME THAT IF ANYTHING, THE AIRBAG WOULD COME OUT FASTER IF NEEDED SINCE THERE IS ALREADY A CRACK TO OPEN IT UP. BUT THAT MIGHT NOT BE A GOOD THING, ESPECIALLY WHEN IT IS PUSHED OUT OF THE WAY AND HOW THE AIRBAG DOESN'T COME OUT OF THE DASHBOARD. WHEN I SPOKE TO THE DISTRICT MANAGER, THE FIRST THING I WAS TOLD WAS THAT THE OFFER IS STAYING THE SAME, NO MATTER WHAT. HE CHECKED HIS NOTES AND DECIDED A PRICE BEFORE EVEN CONSULTING ME OR ASKING QUESTIONS. HE WAS SET ON A RATE BEFORE HE EVEN SPOKE WITH ME. THE PRICE HASN'T CHANGED AND I AM EXPECTED TO PAY FOR A $2000 DASHBOARD WITH A 15% DISCOUNT. MY MAIN CONCERN IS THAT THE AIRBAG WILL DEPLOY ANY DAY NOW FOR NO REASON. IT IS GETTING TO THE POINT WHERE I AM ACTUALLY SCARED TO DRIVE MY CAR BECAUSE OF THIS ISSUE. *TR
Check if your Acura has a Recall
Complaint 10434170 Documents
For Latest Documents related to this Complaint, visit the NHTSA Website.
Click the (+) Plus Sign
Then click Associated Document(s).
Most Complaints Don't have any PDFs.
- 💝【Questions? We’re Here Anytime】MK808S is a...
- 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
- 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
- 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
- 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
This product presentation was made with AAWP plugin.
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-10-24
(YYYY-MM-DD)
Date Added To File: 2011-11-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2011-11-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STRUCTURE:BODY
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
Previous Complaint | Next Complaint |
- Stay Updated with Lifetime Access: This obd2 scanner includes lifetime free software updates for all app service functions. With a single payment, enjoy full access to diagnostics, reset tools, and maintenance features — zero subscription fees. A budget-friendly choice for weekend mechanics, home car owners, and DIYers, supporting vehicles from 1996 onward. Come to us with your VIN to check compatibility.
- Full Bidirectional Control/Active Tests & Stable Wireless Connectivity: This car code reader features full bidirectional control, allowing you to send commands to the vehicle's ECU for active tests on components such as fuel pumps, injectors, A/C clutches, windows, sunroofs, and more. This car scanner diagnostic tool helps DIYers quickly diagnose and test vehicle parts, cutting down troubleshooting and repair time. With BT 4.0 wireless connectivity, you can enjoy cable-free diagnostics up to 33 feet. Stand in your garage and test windows, wipers, or even engine components—all without needing to move around your car.
- Portable Car Scanner with 26 Resets: Scheduled vehicle maintenance with the A30M car diagnostic scanner can keep your vehicle in peak condition and save you big on dealership trips. The XTOOL A30M obd2 scanner diagnostic tool features essential reset and relearn functions, such as Oil Reset, EPB Reset (Electronic Parking Brake Release), SAS, ABS Brake Bleeding, Throttle Body Relearn, Injector Coding, Crank Sensor Relearn, Headlight Adjustment, and Tire Size Reset. Note: Service functions may vary by vehicle model – check compatibility beforehand!
- Wide Compatibility CAN FD & FCA Autoauth: This obd2 scanner diagnostic tool is compatible with over 85+ car brands from the U.S., Europe, and Asia, providing extensive coverage through a BT connection with your smartphone or iPad. Now upgraded to support the latest protocols, it includes FCA AutoAuth access for Chrysler, Jeep, Dodge, and Fiat (2018+), and supports CAN FD for GM (2020+) models, giving you greater access to newer vehicles and systems. Note: The FCA AutoAuth account is not included with the device. Users must register and pay separately through the official FCA AutoAuth website to access diagnostic functions for vehicles that require it.
- Up to 8 Live Data Streams Graphing – Real-Time Graphing for Deeper Insight: This car scanner supports up to 8 live data streams simultaneously with intuitive, real-time graphing. Gain comprehensive insights into your vehicle’s performance, making it easier to spot issues, detect trends, and make informed diagnostic decisions with confidence.
- Save $500+/Year with Pro-Level Diagnostics -No Subscriptions: The Portable XTOOL Anyscan A30D OBD2 scanner diagnostic tool includes free lifetime software updates for all app service functions, without extra cost. With a single payment, enjoy full access to diagnostics, relearn scan tools, and maintenance features. A cost-effective, smart choice for car owners and DIY enthusiasts, compatible with vehicles from 1996 onward. Please provide the car VIN and the special functions you need in advance so that we can confirm compatibility
- Bi-Directional Control for Faster Troubleshooting: Unlike a basic code reader, the A30D bi directional scan tool sends commands directly to your vehicle’s ECU to actively test components like fuel pump, valves, wipers, windows, doors, sunroof, and headlamps right from your smartphone. See component responses in real time without disassembly—perfect for brake jobs, electrical issues, and hard-to-find problems. This bidirectional obd2 scanner helps pinpoint faults faster, reduce guesswork, and avoid replacing good parts. An efficient, easy-to-use car scanner diagnostic tool built for DIYers, home garage users, and small-shop technicians who want real two-way scanner, not just codes
- 19 Reset Functions for Routine Maintenance: The A30D car diagnostic scanner provides 19 relearn functions without extra charges, including EPB Reset for parking brake replacement, TPMS Reset after tire changes, ABS Auto Bleeding, Oil Reset, SAS Reset, BMS Reset, Throttle Relearn, Injector C0ding, Gear Learning, Crank/Crankshaft/Cam/Ckp Sensor Relearn Tool, Transmission Match, Seat Calibration, Airbag Repair and more. This XTOOL A30D automotive scanner diagnostic tool supports preventive care, helping extend vehicle life and reduce costly shop visits. Functions vary by vehicle make and year—plz confirm compatibility before purchase
- Stable BT Connection & All-System & 8 Pids Live Data: The A30D wireless OBD2 scanner delivers a fast and stable wireless connection up to 33 feet, letting you move freely around the vehicle without tangled cables. Pair with with Android 9.0+ and iOS 10.0+ devices to turn your phone into a mobile auto scanner—perfect for home garages, driveways, or on-the-spot repairs. This full system scanner for cars provides real-time access to all major modules, including Engine, Gearbox, ABS, SRS, AC and more. with clear graphs, meters, and up to 8 PIDs displayed at once. This car code reader makes system monitoring visual, simple, easy to understand, and offering data logging for playback and deeper
- Wide Compatibility with CAN-FD & FCA Support: The A30D car computer diagnostic reader works with most 1996 and newer vehicles with a standard OBD2 port, including for Ford, for GM, for Toyota, for Honda, for Nissan,for Hyundai etc, with ongoing updates covering more car models and functions later. It also supports newer communication protocols like CAN-FD and FCA AutoAuth (Personal AutoAuth account and active subscription required, not included with the device!for Chrysler, for Dodge, for Jeep, for Fiat models). It is a future-ready automotive scanner diagnostic tool for households with multiple vehicles or part-time techs. Coverage vary by cars, plz check the compatibility first
- 2026 Latest Version – Now Upgraded from 32GB to 64GB: XTOOL D7 obd2 scanner diagnostic tool with bidirectional is designed for DIY enthusiasts, professional mechanics. It now offers 64GB storage for smoother operation. Its 5000mAh battery (with 2500mAh 7.3V fast-charging) supports all-day use. With FCA, CAN FD, and DOIP protocol support, it covers more vehicle models and newer systems. A newly added battery voltage reading shows battery status before diagnostics, helping prevent low-voltage tests that could harm the vehicle. The V2.0 Diagnostic Report allows shops to personalize results with logos, customer details, and attachments to build trust and maintain records.
- Save $500+/Year with Pro-Level Diagnostics: Whether you're a DIYer, starting a repair business, or beginning work at an auto shop, XTOOL D7 car scanner offers advanced features typically found only in expensive professional OBD2 scanners - without the high price tag. With 4,000+ Active Tests & Bidirectional Pids, 36+ Special Functions, advanced module resets like SRS Reset, OE-level All-System Scan (one-click), FCA AutoAuth, CAN FD, DoIP, data export, and 8 PIDs graphing, the D7 auto scan tool covers 100,000+ vehicles (excluding Indian models). Includes 3-Year updates and supports the XV200 endoscope to detect em!ssions and intermittent issues.
- Full Bidirectional Advantage Over Other Code Readers & Scan Tools: The XTOOL D7 automotive scanner offers true bidirectional control plus advanced bidirectional PIDs, letting you send commands to components like A/C clutches, fuel injectors, windows, fans and more, while monitoring sensor responses live to catch elusive issues (even those without warning lights). Unlike budget bidirectional obd2 scanners limited to basic active tests,the D7 car fault scanner gives you full bidirectional control to run ABS pump tests, throttle position, turn fan on/off and solenoid tests, etc. No guessing, no extra fees—just smarter diagnostics
- OE-Level Full System Car Diagnostic Scanner with 8 Live Data Graphs: The XTOOL D7 is a pro-grade diagnostic tool that gives you full access to all vehicle systems—just like Snap on scanners & the factory scan tools, it delivers deep, accurate diagnostics you can trust. Easily view live data streams, retrieve freeze frame, and run active tests to pinpoint issues fast. With the ability to graph up to 8 PIDs at once, you can spot performance trends and troubleshoot like a pro. Whether you're a mechanic or car owner, with the D7 auto scanner you can stay ahead of problems and keep your vehicle running at its best
- High-value Automotive Scanner Diagnostic Tool with 36+ Special Function, Module Resets, Relearns, Calibrations, Adaptations & Initializations: XTOOL D7 diagnostic tool packs 36+ common & advanced maintenance, skip the $150 fee for battery registration after replacement, throttle body relearn after cleaning, or TPMS resets post-rotation, Auto bleed after the pad changes, or Electronic Parking Brake. Need to reset the transmission after towing? Crank sensor relearn for GM/for Dodge? Done. D7 also covered advanced functions like Ad~blue Reset, VIN Write, and many more professional OBD2 scanner functions that we can't list here. Text us your VIN + what you need, we’ll check the compatibility
This product presentation was made with AAWP plugin.
Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API