NHTSA ID Number: 10433994
Incident Date: 2011-11-01
Manufacturer's Name: Coachmen RV Company, LLC
Vehicle/Equipment Make: COACHMEN
Vehicle/Equipment Model: FREELANDER
Model Year: 2010
9999 If Unknown Or N/A
Vehicle Identification Number: 1FDXE45S78D
Vehicle Mileage At Failure: 4409
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: CRYSTAL FALLS, MI
Summary of Complaint
THE HIGH PRESSURE PROPANE GAS LINE FROM THE PROPANE TANK TO THE STOVE HAS CRACKED. I JUST DISCOVERED THIS YESTERDAY NOV 1, 2011 WHILE LOOKING FOR THE REASON THE GAS TO THE STOVE WAS SHUTTING DOWN WHILE THE SLIDE WAS RETRACTED. WHAT I FOUND WAS THE GAS LINE PINCHED AT A 180 DEGREE ANGLE, FOLDED BACK ON ITSELF. WHEN THE SLIDE-OUT IS EXTENDED THE GAS LINE STRAIGHTENS ENOUGH TO ALLOW GAS TO FLOW. WHEN THE SLIDE-OUT IS DRAWN BACK IN TO MOVE THE MOTORHOME, THE GAS LINE IS FOLDED AND PINCHED CLOSED. I INSPECTED THE GAS LINE AT THE FOLD/PINCH POINT AND DISCOVERED A CRACK ON THE OUTSIDE OF THE HIGH PRESSURE RUBBER TUBING. THE SLIDE-OUT HAS BEEN MOVED, IN AND OUT, APPROXIMATELY 100 TIMES SINCE PURCHASING NEW IN SEPTEMBER 2002. THE SMALLEST HOLE IN THIS LINE WOULD PRODUCE A MAJOR LEAK RESULTING IN POSSIBLE EXPLOSION WITH SEVERE BODILY BURNS OR DEATH. I CONTACTED RON ROFF IN CUSTOMER SUPPORT AT THE FORREST RIVER FACTORY AND HE SEEMED LESS THAN CONCERNED, TELLING ME NOT TO WORRY, THE GAS ALARM WOULD SOUND IF A LEAK SHOULD DEVELOP AT THE CRACKED AREA. AND HIS POSITION, ACTING IN BEHALF OF THE COMPANY, IS TO SEND ME A NEW HOSE, CASE CLOSED. THIS REPAIR/REPLACEMENT NEEDS SPECIAL TOOLS, QUALIFIED UNDERSTANDING OF CONNECTING GAS LINES AND HOW THE GAS LINE SHOULD BE PLACED BENEATH THE SLIDE-OUT FLOOR SO THIS PROBLEM WILL NOT HAPPEN AGAIN. ALSO, THE SLIDE-OUT HAS TO BE LIFTED TO MAKE THE CONNECTIONS UNDER THE FLOOR OF THE SLIDE-OUT. I'M SURE THERE ARE MANY OTHER SIMILAR SITUATIONS WITH FREELAND SLIDE-OUT MODELS. I SURE HOPE THESE DEFECTS ARE CORRECTED BEFORE SOMEONE IS BLOWN UP AND DIES. I TURNED MY GAS TANK OFF AND AM TAKING IT TO A RV DEALER. I WISH I COULD MAKE THE REPAIRS MYSELF BUT IT IS BEYOND MY CAPABILITY. THANK YOU UPDATED 11/10/11 *BF *TR UPDATED IVOQ 03/12/12 UPDATED IVOQ 06/05/12
Complaint 10433994 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-11-01
(YYYY-MM-DD)
Date Added To File: 2011-11-02
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2011-11-02
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 10
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat
:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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