NHTSA ID Number: 10425950
Incident Date: 2011-09-12
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: JOURNEY
Model Year: 2010
9999 If Unknown Or N/A
Vehicle Identification Number: 3D4PG5FV9AT
Vehicle Mileage At Failure: 22599
Vehicle Speed: 50
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: WAHIAWA, HI
Summary of Complaint
I JUST BOUGHT A 2010 DODGE JOURNEY FOR MY FAMILY ONE MONTH AGO AND THE BRAKES ARE ALREADY GIVING ME PROBLEMS. THE BRAKES WERE FINE WHEN I FIRST BOUGHT THE VEHICLE ONE MONTH AGO. I AM HAVING SEVERE VIBRATIONS IN THE STEERING WHEEL AS A RESULT OF THE ROTORS BEING WARPED. THE CAR ONLY HAS ABOUT 22600 MILES ON IT AND THE ROTORS SHOULD NOT BE WARPED AT THIS POINT IN THE CAR'S LIFE. WHEN BRAKING DOWN STEEP HILLS, THE CAR VIBRATES SO BAD THAT IT SOUNDS LIKE AN 18-WHEELER USING ITS JAKE BRAKE DOWN A HILL. I READ ONLINE AFTER THE PROBLEM STARTED AND DODGE HAS 2 LAWSUITS AGAINST THEM FOR INADEQUATE BRAKES IN THE DODGE JOURNEY. I AM EXTREMELY ANGRY THAT I JUST BOUGHT THIS CAR BASED ON IT'S MANY SAFETY OPTIONS AND NOW I AM HAVING THESE PROBLEMS THAT COULD PUT MY FAMILY IN DANGER OR COST ME A GREAT DEAL OF MONEY. *TT
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Complaint 10425950 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-09-12
(YYYY-MM-DD)
Date Added To File: 2011-09-18
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2011-09-18
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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