NHTSA ID Number: 10425170
Incident Date: 2011-09-12
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: PONTIAC
Vehicle/Equipment Model: GTO
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 6G2VX12UX5L
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: NAPLES, FL
Summary of Complaint
I PURCHASED THIS CAR NEW IN 2005, I HAVE 38,000 MILES ON IT TODAY AND I AM ON MY THIRD SET OF TIRES AND FIFTH ALIGNMENT. MY TIRES ON THE REAR, WEAR SEVERELY ON THE INSIDE EACH TIME, SO I MORE CAREFULLY WATCHED AND HAD RECHECKING THE ALIGNMENT ON A REGULAR BASIS ALONG WITH TIRE ROTATION. THIS TIME I TOOK IT TO A DISCOUNT TIRE COMPANY AND THEY TOLD ME THAT THEY CAN NOT ALIGN THE REAR END AND ALL COMPONENTS LOOK GOOD, GO TO DEALER. I WENT TO DEALER AND SHOWED THEM THE SPECKS WHAT THE CAR WAS OUT AND THEY SAID THEY COULD DO THE ALIGNMENT. THEY DID A ALIGNMENT FOR A FEE AND TOLD ME IT NEED PARTS, FRONT CAMBER KIT, REAR NEEDS TWO BUSHINGS AND GM PART 1 ON THE EXPLODED VIEW KNOWN AS DIFFERENTIAL BRACKET WHICH HOLDS THE REAR END TOGETHER FOR A PRICE OF PARTS $1,249.00 AND LABOR $664.00 TOTAL $1913 AND ANOTHER FOUR WHEEL ALIGNMENT FOR JUST A LITTLE OVER $2,000.00. I SAID WHY ARE YOU CHARGING ME FOR AN ALIGNMENT IF YOU CAN NOT DO IT PROPERLY AND I HAD ALREADY GIVEN YOU THE ALIGNMENT SPECS FROM DISCOUNT TIRE COMPANY. THEY SAID ALL MACHINES ARE DIFFERENT AND WE HAVE TO DO OUR OWN. SO YOUR TELLING ME THAT THIS PROBLEM THAT I HAVE HAD SINCE NEW IS A STRUCTURAL PART FLAW THAT YOU HAVE NOT RECOGNIZED BEFORE BUT HAVE BEEN CHARGING ME FOR ALIGNMENTS AND TIRES MULTIPLE TIMES. NO, WE FEEL YOUR CAR GOT HIT ON THE RIGHT SIDE AND IT CAUSED THE DAMAGE. I SAID THE CAR HAS NEVER HIT ANYTHING AND IT IS A PREIGSITING PROBLEM FROM NEW THAT HAS BEEN OVER LOOKED AT MY EXPENSE. TOOK CAR TO A THIRD PARTY AND THEY SAID THERE ARE NO PARTS THAT ARE STRUCTURAL DAMAGED, THEY GOT ON LINE AND SAW ALL THE BLOGS FOR THIS IDENTICAL CONDITION AND THAT IS WHY I AM REPORTING THE PROBLEM. THE FIX IS CAMBER KIT FOR REAR FROM MANUFACTURE IN AUSTRALIA WHERE CAR IS MADE AND THEY HAVE BEEN AWARE OF FOR YEAR, PLEASE MAKE THIS A RECALL FROM GM. *TR
Complaint 10425170 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-09-12
(YYYY-MM-DD)
Date Added To File: 2011-09-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2011-09-13
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SUSPENSION
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 8
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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