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NHTSA ID Number: 10422962
Incident Date: 2011-07-16
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: SEBRING
Model Year: 2010
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: NORFOLK, VA
Summary of Complaint
ON 16JUL2011 I TRIED TO TURN ON MY AIR CONDITION IN MY VEHICLE BUT ALL IT DID WAS BLOW HOT AIR. I TOOK THE VEHICLE TO CHRYSLER GREENBRIER IN CHESAPEAKE VA WHERE THE VEHICLE WAS PURCHASED. BEFORE THEY INSPECTED THE VEHICLE ONE OF THE SALES PERSON TOLD "WE'LL IM GOING TO TELL YOU NOW I WE FIND THAT YOUR AIR COMPRESSOR WAS DAMAGED WE CAN FIX IT BUT IT WILL NOT BE COVERED ON YOUR WARRANTY BECAUSE WE ARE NOT RESPONSIBLE FOR NATURAL DAMAGE". AFTER THEY INSPECTED MY VEHICLE HE RESPONDED "I HAVE BAD NEWS YOUR COMPRESSOR HAS A HOLE, MAYBE A ROCK HIT IT" AND THE PRICE TO FIX IT WOULD BE 1,500. I EXPLAINED TO HIM I DID NOT HAVE ANY ACCIDENTS, DID NOT HIT ANYTHING AT ALL. I HAVE CONTACTED THE BETTER BUSINESS BUREAU. THEY STATED CHRYSLER RESPONDED THEY ARE NOT RESPONSIBLE. I AM SO UPSET I JUST PURCHASED THIS VEHICLE LAST YEAR SEPTEMBER AND HAVE BEEN WITHOUT AIR CONDITION SINCE JULY OF THIS YEAR. *TR
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Complaint 10422962 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2011-07-16
(YYYY-MM-DD)
Date Added To File: 2011-09-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2011-09-01
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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